tag:infinitekind.tenderapp.com,2009-01-14:/discussions/investments/3643-not-downloading-quotesInfinite Kind: Discussion 2019-11-06T15:57:02Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/458047602018-07-31T07:24:37Z2018-07-31T07:24:37ZNot downloading quotes<div><p>I am not support staff, just a user,</p>
<p>For others or support to help you, you will need to provide much move information.<br>
For example.<br>
What version and build of Moneydance are you running, see under HELP – ABOUT MONEYDANCE. e.g. 2017.8(1691)<br>
What build of the Q & ER are you running, see under EXTENSION – MANAGE EXTENSIONS e.g. v1018<br>
What operating system is your computer running. E.g. windows version, Mac plus version, Linux plus version.<br>
You state “Not downloading quotes correctly” can give more detail. For example, did work but stop working completely when I....... it only downloads some quotes, but they used to download now.......Give examples of symbols plus security names that don’t return a quote. The more information you can give the more likely to get a helpful answer.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/458047602018-07-31T09:24:41Z2018-07-31T09:24:42ZNot downloading quotes<div><p>Moneydance v 2017.8<br>
Quotes and Exchange Rates Updater v 1018<br>
e.g. National Grid (NG) hasn't updated since 17th July but if I Google the share price there's no problem with the ticker code or getting up-to-the minute info.</p></div>Angela Whitetag:infinitekind.tenderapp.com,2009-01-14:Comment/458047602018-07-31T12:34:40Z2019-11-06T15:57:02ZNot downloading quotes<div><p>Thanks for the help. I'm running the latest Moneydance on the latest High Sierra. Wouldn't download Facebook!! I'm tired of jumping through hoops to get this to work correctly. There are better options. DR</p>
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<code>On Tuesday, July 31, 2018, 1:24:52 AM MDT, derekkent23 <tender+d207268a93@tenderapp.com> wrote:</code>
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<p>Hi Angel</p>
<p>You are running the latest builds of Moneydance and the Q & ER, so it’s as good as it gets with that setup.</p>
<p>I have given up on the Q & ER extension.</p>
<p>I am now using a free stand-alone program that was originally developed to help out users of MS Money when Microsoft stopped supporting that product. The program is in java, like Moneydance and thus runs on Windows, Mac and Linux computers. The developer has adapted it to work with Moneydance and is actively supporting the program. This program is very stable and the quotes very consistent with the option of two sources, not Alpha Vantage. No strange prices. It has a lot of useful features. These include, obtaining prices from many stocks and fund quoted on different exchanges, US, Canada, UK, Europe and Australia to name but a few. More features in the pipeline. Provide a means for importing all this data into Moneydance. You can also import exchange rates along with your security prices, if required.</p>
<p>Assuming the National Grid you are referencing is in the UK, post if it’s another National grid I entered the required symbol into the two sources the program provides. Both returned a quote dated 31-7-2018, and at time of test 14:22 BST one for last traded time of 14:04 the other 14:07 see screen shot of one of them.<br>
Note first source requires the symbol NG.L the second NG.:LSE</p>
<p>Take a look at his thread and download the PDF outlining how to use the program and link to download the program. Post 236 in this thread.<br>
<a href="http://help.infinitekind.com/discussions/investments/3036-third-party-quote-and-exchange-rate-program-from-hleofxquotes/page/8#comment_45780093">http://help.infinitekind.com/discussions/investments/3036-third-par...</a></p>
<p>Let us know how this program performs for you and post if you have any problems setting it up and I will get you up and running.</p>
<p>It’s a good idea to click on the “SUBSCRIBE TO UPDATES” button to you are cheap up to date including when new builds are available.</p>
<p>Hope this helps.</p></div>derekkent23