Investments not automatically downloading prices since around july 26
For some reason my software has not been downloading investment price information since July 26. Do I need to do something to get this automatic price data to flow like it was prior to July 26. I know there was a problem with the software last year. Is this a similar problem?
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1 Posted by derekkent23 on Aug 24, 2018 @ 06:21 AM
I am not support staff, just a user.
First step are you running 2017.8(1691) and Q & ER build 1020?
Hope this helps
2 Posted by wickersham.c on Aug 25, 2018 @ 01:15 AM
I found the problem. I needed to update the software. Looks like it is working now.
Thanks,
Chuck
Sent from my iPhone
3 Posted by wickersham.c on Aug 25, 2018 @ 01:17 AM
Thanks. I needed to update the software. All is working now.
Chuck
Sent from my iPhone
System closed this discussion on Nov 24, 2018 @ 01:20 AM.