Updating security register

Charles Millar's Avatar

Charles Millar

14 Oct, 2015 09:05 AM

On some securities when I add additional shares, the total in the portfolio does not match the total in the register. This does not happen on every security.

I have updated to the latest version 2015.6 (1299) and updated Windows from 8.1 to 10 without any difference.

  1. 1 Posted by Tom Freeman on 14 Oct, 2015 07:18 PM

    Tom Freeman's Avatar

    When you go to the securities detail window for that security is the share count correct? Are all the transaction shown? Are you talking about the portfolio view or portfolio report? Do you have the register and portfolio view open in different windows?

    Tom Freeman
    Infinite Kind Support

  2. 2 Posted by Charles Millar on 15 Oct, 2015 08:17 AM

    Charles Millar's Avatar

    Tom

    All the transactions are shown and the total of the share count in the
    transaction section is correct. The share count is incorrect in the
    securities detail windows and this share count matches the total in the
    portfolio view (which is what I was referring to when I said the total
    in the portfolio). The share total in the Securities detail/Portfolio
    view does not match any combination of transactions. In one security,
    the total in the securities detail is between (the total of all
    transactions) and (the total of all transactions - the last
    transaction). In another security, the total in the securities detail
    is between (the total of all transactions) and (the total of all
    transactions - the last two transactions).

    I have only one window open and just switch between the portfolio view
    and the register by clicking on the "Portfolio View/Register/Bank
    Register/Securities Detail" menu.

    I have just run the portfolio report where the share total also matches
    the total in the securities detail/portfolio view but not the total in
    the transaction section. This report does open in a separate window.

    regards

    Charles

  3. 3 Posted by Tom Freeman on 15 Oct, 2015 09:08 PM

    Tom Freeman's Avatar

    You can double click on the account name in the side bar to open in anew window. You can also right click and select open in new window.

    Can you attach screen shots of your portfolio view, the securities detail window for one of the affected securities, And a Investment transaction report edited to subtotal by security.

    Tom Freeman
    Infinite Kind Support

  4. 4 Posted by Charles Millar on 16 Oct, 2015 02:03 PM

    Charles Millar's Avatar

    Tom

    Opening in a new window has fixed the problem.

    Many thanks

    Charles

  5. Ian L closed this discussion on 16 Oct, 2015 02:06 PM.

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