Online transfers do not record interest correctly

greg98367's Avatar


25 Apr, 2019 04:54 AM

When I download an investment update from my Schwab brokerage account it records the interest income as a xfer where it adds the interest to my brokerage account correctly, but subtracts it from one of my bank accounts. At one time it was taking from my Schwab Bank NA account, but now it seems to prefer my Chase bank account. How I can I stop it from doing the subtract thing but just recording the interest? Why no Action item called Interest Income (IntInc)? Seems like something that should be there.

  1. 1 Posted by Eric on 24 May, 2019 07:29 PM

    Eric's Avatar

    Hello - I'm having the same problem. Did you ever figure anything out?

  2. 2 Posted by greg98367 on 24 May, 2019 08:51 PM

    greg98367's Avatar

    No, other than to manually modify the transfer entry to a simple deposit.
    That removes the link and restores the bank balance.

    This is a clear bug in the program. Have never received a reply from
    moneydance that they were going to fix it.
    I've found many issues with automated downloads, but its not obvious if MD
    is the cause or improper coding in the sources formatting. My guess is
    that MD is the more likely culprit, but I've not dug into it.

  3. 3 Posted by dwg on 24 May, 2019 10:43 PM

    dwg's Avatar

    I'm a fellow user.

    To be able to determine where the problem may be it would be necessary to know what action type is in the actual download.

    It is possible that it could be the wrong action type but it is also possible that they could be using an action type that is not available in Moneydance and the software is choosing one to use that is not appropriate.

  4. System closed this discussion on 23 Aug, 2019 10:50 PM.

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