2021 Licensing

scott.huff's Avatar

scott.huff

07 Mar, 2021 07:00 PM

Hi, I downloaded 2021 and the summary page shows that it is in demo mode. Any time I clicked on something, the program would crash. I found in the Knowledge Base that 2021.1 is the most current version. I downloaded that and although it is more stable, I'm still stuck in demo mode and can't make any entries. When I enter my license number, it says that the key is incorrect. Is there a workaround for this? Do I have to buy a new license for this version?

Scott

  1. 1 Posted by Stuart Beesley ... on 07 Mar, 2021 07:21 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    I presume you are on a Mac with Big Sur? If so, read on..

    Download the latest preview:
    https://infinitekind.com/preview

    Change Mac settings, General, Prefer Tabs to Never or Fullscreen

    (not support, just a fellow user)

  2. 2 Posted by dwg on 07 Mar, 2021 07:52 PM

    dwg's Avatar

    I'm a fellow user.

    In line with the upgrade policy Moneydance 2021 is a free upgrade for anyone that directly purchased Moneydance 2019/2020. If you purchased an earlier version then upgrades are available at a 50% discount.

    https://infinitekind.tenderapp.com/kb/purchasing-and-upgrading/upgr...

    https://infinitekind.com/purchase

  3. Support Staff 3 Posted by Ethan on 07 Mar, 2021 08:22 PM

    Ethan's Avatar

    In addition to the above information, I'd also add that you do not have to upgrade to the latest version if your previous version was meeting your needs.

    Ethan
    Infinite Kind Support

  4. 4 Posted by scott.huff on 07 Mar, 2021 10:01 PM

    scott.huff's Avatar

    Stuart, I tried that to no avail, then I read dwg's post and realized that I have to pay ½ price for this upgrade. I didn't realize that. I thought all upgrades were free. Anyway, I paid and it seems to be working now.

    Thanks to all for all your help!

  5. 5 Posted by Stuart Beesley ... on 07 Mar, 2021 10:13 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Yes. I suggested the preview as you had already installed 2021.

  6. System closed this discussion on 06 Jun, 2021 10:20 PM.

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