Quotes and exchange rates extension

peterkii2's Avatar

peterkii2

27 May, 2021 12:31 PM

I have the above extension installed but it has ceased operating normally. I am now unable to open the extension from the Extensions tab, and several of the quotes given appear to be wrong compared with those obtained outside Moneydance from Yahoo direct. I have tried unloading the extension and reloading it but without success. The Extension seems to be locked in and I am unable to modify any of the settings except by going to each individual stock holding.

Please help

Regards

Ian

  1. 1 Posted by Stuart Beesley ... on 27 May, 2021 01:01 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    What version of MD?
    What build of the extension?
    Please post the console log.

    (Not support, just a fellow user)

  2. 2 Posted by derekkent23 on 27 May, 2021 05:48 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Ian

    If the Quote and exchange rate updater does not work well for you try the extension Quote Loader under EXTENSIONS – MANAGE EXTENSION

    For information on the features of this extension and how to use see post 163 at
    https://infinitekind.tenderapp.com/discussions/investments/4914-the...

    Download the PDF’s attached to post 163 and have a read.

    To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.

    Let us know how you get on or if you need help just post.

    Hope this helps.

  3. 3 Posted by peterkii2 on 28 May, 2021 05:59 PM

    peterkii2's Avatar

    HI Stuart

    MD version 2021.1 (3069)
    Extension v 1030.
    I’m afraidI don’t know how to obtain the console log. Can you please explain?

    Regards

    Ian

  4. Support Staff 4 Posted by Ethan on 30 May, 2021 03:56 PM

    Ethan's Avatar

    Hello Ian,

    You can find the console log by going to Help -> Console from the Moneydance menu bar. It's usually good to restart the program, then open the logs, and then copy and paste the output.

    Ethan
    Infinite Kind Support

  5. System closed this discussion on 29 Aug, 2021 04:00 PM.

  6. peterkii2 re-opened this discussion on 23 Nov, 2021 06:28 PM

  7. System closed this discussion on 28 Nov, 2021 04:00 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac