License/Registration Number

Graham Kerr's Avatar

Graham Kerr

18 May, 2024 01:05 PM

I am setting up a new laptop and have downloaded Moneydance - I have entered the license number from my current programme on my desktop computer. However, I am told that this license number is invalid. I obtained my license from About Moneydance on my established programme. Please advise me on how I can obtain the correct number.

Thanks

Graham Kerr

  1. 1 Posted by dwg on 18 May, 2024 01:26 PM

    dwg's Avatar

    Licenses are version specific, so you need to find out what version you are running on the old machine and download and install that version for your license to work. I suspect you have downloaded and installed the latest version.

    Previous versions of Moneydance can be downloaded from:

    https://infinitekind.com/previous-versions-of-moneydance

  2. 2 Posted by Graham Leslie K... on 18 May, 2024 01:34 PM

    Graham Leslie Kerr's Avatar

    I seem to have 2019.3 Version which isn't shown on the website below - I am trying 2020 ... wish me luck. Would it make sense for me to upgrade to the latest version of MD and be done with it?

  3. 3 Posted by dtd on 18 May, 2024 04:10 PM

    dtd's Avatar

    2020.2(1929) should work with your current license.

    As to upgrading, that of course is up to you. One of the reasons there are so many previous versions is that IK/MD never sunsets software like some other companies do.

    OTOH, you do get a significant discount for upgrading, might be worth it every 4-5 years, especially on Macs, as Apple often breaks old software.

  4. 4 Posted by dtd on 18 May, 2024 04:23 PM

    dtd's Avatar

    If you do want to upgrade, go to
    https://infinitekind.com/update

    and enter your current license code to get the significant discount.

  5. 5 Posted by dwg on 18 May, 2024 09:52 PM

    dwg's Avatar

    Licensing wise and technically Moneydance 2020 was a continuation of the 2019 line so you should have no problems in using the 2020 version.

  6. 6 Posted by glkerr on 19 May, 2024 11:20 AM

    glkerr's Avatar

    Many thanks for your assistance thus far! I have updated my current MD to
    2024 and downloaded 2024 onto my new Laptop. I am trying to find where my
    current MD data is stored on my Desktop so that I can copy it onto a USB
    stick and then import the data into my Laptop MD programme. Thus far I have
    found one file with some badly out of date materiel contained within. Can
    you guide me as to how I can find the current data back-up file?

  7. 7 Posted by dwg on 19 May, 2024 11:42 AM

    dwg's Avatar

    The default file locations are documented in the Knowledge Base article:

    https://infinitekind.tenderapp.com/kb/file-locations-and-changes/default-file-location

  8. 8 Posted by glkerr on 19 May, 2024 05:45 PM

    glkerr's Avatar

    I seem to be sorted now - thank you so much for helping me out

    Best wishes

    Graham

  9. System closed this discussion on 18 Aug, 2024 05:50 PM.

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