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Inactive Securities not showing up in Securities Detail

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pctomac

25 Feb, 2025 01:17 PM

Mac OS 15.3.1
MD 2024.2 (5146)

Searching for a security that had been marked as Inactive does not show up in Securities Detail. How do I find that security now?

Thanks.

1. Support Staff 1 Posted by Maddy on 25 Feb, 2025 01:56 PM

   

   Hi,
   Thank you for contacting Moneydance support.

   Firstly, we would recommend installing the latest update.

   If you purchased Moneydance on our online store:

   Moneydance 2024.4 (5253) is available for downloading from this page.

   You should choose to overwrite or manually uninstall the previous version.

   ---

   If you are running the Mac App Store version:

   You should be able to download Moneydance by signing into the Mac App Store with the same Apple ID used at the time of purchase.

   ---

   Then, you should launch Moneydance and navigate to Tools->Accounts. Using the search field you can enter the account name.
   Double click on the security name and uncheck the 'Inactive' feature.

   Please keep us posted on your progress, Thank you!

   --
   Maddy, Infinite Kind Support

   • Edit

2. 2 Posted by pctomac on 25 Feb, 2025 02:32 PM

   

   Hi Maddy, I updated to latest version and still can't find inactive securities displayed in Securities Detail. I inadvertently marked a security as Inactive and now can't find it to reverse the error. I ran a report which shows the security but I can't figure out a way to get back to it to uncheck the inactive status.

   Thanks.

   • Edit

3. 3 Posted by pctomac on 25 Feb, 2025 02:36 PM

   

   A bit more info: I checked through the entire Securities Detail list and found only 1 inactive security listed as I would expect it (grayed out). All other inactive securities are no longer listed.

   Thanks.

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4. 4 Posted by pctomac on 25 Feb, 2025 02:38 PM

   

   Maddy, I see this discussion is marked as Private. I'm not sure why that is. I didn't designate as such. Can you make it public so others might offer suggestions?

   Thanks.

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5. 5 Posted by derekkent23 on 25 Feb, 2025 03:59 PM

   

   I am not support staff, just a user.
   Hi pctomac

   Try looking under TOOLS – ACCOUNTS towards the bottom of the list.

   Hope this helps.

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6. 6 Posted by pctomac on 25 Feb, 2025 11:03 PM

   

   Thanks derekkent23, that worked!

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7. 7 Posted by derekkent23 on 26 Feb, 2025 07:54 AM

   

   I am not support staff, just a user.
   Hi pctomac

   Glad I was able to help.

   Have Fun, Stay Safe.

   • Edit

8. Maddy closed this discussion on 26 Feb, 2025 11:30 AM.