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Cannot connect to Fidelity

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billgracie19

14 May, 2016 12:53 PM

Support,

For the past 2 weeks I get this error trying to download from Fidelity:

javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found

Any idea how to get this fixed?

Thanks,

Bill

1. 1 Posted by -Kevin N. on 14 May, 2016 01:01 PM

   

   Hi Bill,

   This is not an issue in MD 2015 and MD support says that they will fix this in MD 2014 but not for any earlier versions.

   Take a look at the following thread:
   http://help.infinitekind.com/discussions/problems/23714-fidelity-in...

   HTH -Kevin N.

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2. 2 Posted by billgracie19 on 14 May, 2016 05:10 PM

   

   Kevin,

   I have MD 2015.6 (1281) but it's not working.

   Bill

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3. 3 Posted by -Kevin N. on 14 May, 2016 06:35 PM

   

   Hi Bill,

   I'm using the latest preview build (currently 1362) and I can successfully connect to Fidelity.

   The preview build is very stable. Provided that you originally purchased MD from the Infinite Kind website as opposed to the Apple App Store then you can d/l it here:
   http://infinitekind.com/preview

   If you're not comfortable using the preview, you can d/l the latest stable version (currently 1358) from here: Again, provided that you originally purchased MD from the Infinite Kind website as opposed to the Apple App Store
   http://infinitekind.com/download-moneydance-personal-finance-software

   I'm not 100% sure if the fix is in the stable build or not but I'm pretty sure it is.

   HTH -Kevin N.

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4. 4 Posted by billgracie19 on 14 May, 2016 07:21 PM

   

   Kevin,

   1358 version works fine. Thanks for the help.

   Bill

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5. 5 Posted by -Kevin N. on 14 May, 2016 07:36 PM

   

   Hi Bill,

   Great! You're welcome.

   Thanks for reporting back re: 1358.

   -Kevin N.

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6. System closed this discussion on 02 Oct, 2016 02:35 AM.