iPhone app - can't sync.

Richard's Avatar

Richard

20 Apr, 2010 04:36 PM

MD2010 r3(748)
Network Sync extension build 4
wifi connection
I have downloaded the iPhone app from iTunes, installed the network sync extension. When I launch the app on my phone, I see the access key and instructions on how to sync. On my desktop, I launch the extension and see the "Devices to Sync" box. After that nothing happens. I have waited as long a 5 min., with nothing happening.
Suggestions?

Thanks,
Richard

  1. 1 Posted by Ben Spencer on 20 Apr, 2010 04:39 PM

    Ben Spencer's Avatar

    Hi Richard

    Did you click the "Add Device" button on the Network Sync Settings window?

    Ben

  2. 2 Posted by Richard Warren on 20 Apr, 2010 04:49 PM

    Richard Warren's Avatar

    Ben,
    Thanks for your message.
    When I click "Add Device" I get a message box that says "No Devices running Moneydance were found".

    Regards,

    Richard

  3. 3 Posted by Ben Spencer on 20 Apr, 2010 05:03 PM

    Ben Spencer's Avatar

    Are you certain that the iphone is connected to your wireless network? And that the iphone app is running when you click the Add device button?

    Ben

  4. 4 Posted by Richard Warren on 20 Apr, 2010 05:22 PM

    Richard Warren's Avatar

    Ben,
    That was my thought as well, but I did confirm the iPhone is connect to my wifi and both the phone and my Mac are on the same network. Yes, the iphone app is running when I click "Add".

    Richard

  5. 5 Posted by Richard Warren on 20 Apr, 2010 05:43 PM

    Richard Warren's Avatar

    Ben,
    Got it working. I had to uninstall/reinstall my network ssid/wep and then it worked.

    Thanks for your help and effort - looks like a great addition to Moneydance!

    Richard

  6. Angie Rauscher closed this discussion on 20 Apr, 2010 06:50 PM.

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