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iPhone app - can't sync.

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Richard

20 Apr, 2010 04:36 PM

MD2010 r3(748)
Network Sync extension build 4
wifi connection
I have downloaded the iPhone app from iTunes, installed the network sync extension. When I launch the app on my phone, I see the access key and instructions on how to sync. On my desktop, I launch the extension and see the "Devices to Sync" box. After that nothing happens. I have waited as long a 5 min., with nothing happening.
Suggestions?

Thanks,
Richard

1. 1 Posted by Ben Spencer on 20 Apr, 2010 04:39 PM

   

   Hi Richard

   Did you click the "Add Device" button on the Network Sync Settings window?

   Ben

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2. 2 Posted by Richard Warren on 20 Apr, 2010 04:49 PM

   

   Ben,
   Thanks for your message.
   When I click "Add Device" I get a message box that says "No Devices running Moneydance were found".

   Regards,

   Richard

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3. 3 Posted by Ben Spencer on 20 Apr, 2010 05:03 PM

   

   Are you certain that the iphone is connected to your wireless network? And that the iphone app is running when you click the Add device button?

   Ben

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4. 4 Posted by Richard Warren on 20 Apr, 2010 05:22 PM

   

   Ben,
   That was my thought as well, but I did confirm the iPhone is connect to my wifi and both the phone and my Mac are on the same network. Yes, the iphone app is running when I click "Add".

   Richard

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5. 5 Posted by Richard Warren on 20 Apr, 2010 05:43 PM

   

   Ben,
   Got it working. I had to uninstall/reinstall my network ssid/wep and then it worked.

   Thanks for your help and effort - looks like a great addition to Moneydance!

   Richard

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6. Angie Rauscher closed this discussion on 20 Apr, 2010 06:50 PM.