Initial Screen does allow to select Dropbox
Jonathan
iPhone release does not allow user to choose Dropbox to sync, there really is no option at all.
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1 Posted by derekkent23 on Oct 27, 2017 @ 08:07 AM
I am not support staff, just a user.
I think you are using an iPhone, I have an Android phone and I thus the screen shot you posted is different from what I see. However, I seem to remember reading you need to click on the blue Dropbox symbol that you can just about see at the top of your screen shot.
If this is not the issue you need to give more information
You don’t state what version/build you now have on your computer. You can check version/build under HELP – ABOUT MONYDANCE. Make sure you have the latest build, at time of posting 2017.5(1639), on both computers. Download from https://infinitekind.com/download-moneydance-personal-finance-software
You don’t state the Moneydance APP version you are running. I think it should be 2.18
What sync method did you set up following this article http://help.infinitekind.com/kb/syncing-and-sharing-data/syncing-wi...
Hope this helps.
2 Posted by Ian O on Oct 27, 2017 @ 01:56 PM
Hi Jonathan,
Can you try changing your device into landscape mode? This should hopefully allow you to select the Dropbox logo and continue with the setup. It seems that Moneydance is rendering this screen incorrectly on your device. Can you make sure you have the most recent version available on the Mac AppStore?
Ian O
Infinite Kind Support
3 Posted by Jonathan Nawroc... on Oct 27, 2017 @ 02:04 PM
Ian:
Perfect, that was it. We are so used to looking at things in Portrait mode,
that we did not think about that.
Cheers.
4 Posted by Ian O on Oct 27, 2017 @ 02:07 PM
Glad to hear that did the trick Jonathan! Please let me know if I can be of further assistance.
Ian O
Infinite Kind Support
Ian O closed this discussion on Oct 27, 2017 @ 02:07 PM.