tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/11085-waiting-for-initial-syncInfinite Kind: Discussion 2018-04-12T08:40:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/444829072018-01-10T20:19:40Z2018-01-10T20:19:41Z"Waiting for initial sync"<div><p>OK - so your automatic article response said check to see if the versions are the same. I don't think they are but I'm not quite sure how to resolve it. I don't see a way to check the version number on my iPhone. I'm guessing it is up to date - the App Store seems to be offering something with the numbers 2.18 - but the article is talking about matching version 2017. I guess I don't understand how to update and what to update. I'm running Moneydance 2015.7 on the Mac. When I go to the website for Moneydance it offers to download or to buy the lastest version. Which should I do? Do I have to buy this over and over?</p></div>Robintag:infinitekind.tenderapp.com,2009-01-14:Comment/444829072018-01-10T21:08:33Z2018-01-10T21:08:33Z"Waiting for initial sync"<div><p>I am not support staff, just a user.</p>
<p>This is probably your issue see <a href="http://help.infinitekind.com/kb/older-versions/dropbox-connection-problems">http://help.infinitekind.com/kb/older-versions/dropbox-connection-p...</a><br>
When you sync using 2017 see <a href="http://help.infinitekind.com/kb/syncing-and-sharing-data">http://help.infinitekind.com/kb/syncing-and-sharing-data</a><br>
I would recommend using Dropbox Folder method to sync, its more flexible.<br>
If after upgrading you still have issues post as much information as you can so support or others can help.</p>
<p>Hope this helps</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/444829072018-01-11T02:45:41Z2018-01-11T02:45:41Z"Waiting for initial sync"<div><p>Hey Derek - That was very kind of you to answer. Yes that worked. I had a paid version of 2015 so could upgrade to Moneydance 2017 and it was easy to connect everything up using Dropbox Folder. Thanks so much for your help.</p>
<p>Robin</p></div>Robin Whitetag:infinitekind.tenderapp.com,2009-01-14:Comment/444829072018-01-11T08:37:06Z2018-01-11T08:37:06Z"Waiting for initial sync"<div><p>Glad I was able to help.</p></div>derekkent23