tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/11779-mac-stopped-syncing-with-iphone-via-dropboxInfinite Kind: Discussion 2018-11-08T18:50:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-02T00:58:49Z2018-08-02T01:17:38ZMac stopped syncing with iPhone via Dropbox<div><p>My iPhone stopped syncing on July 27 after I did an update on my mac to version 2017.8.(1691) I reset my phone and now it wants me to add the network synchronizer extension which is not in my extensions anymore and I read that it was discontinue, Please help, I really rely on the iPhone app.</p></div>l.curtistag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-02T01:04:44Z2018-08-02T01:22:09ZMac stopped syncing with iPhone via Dropbox<div><p>Im running OS X EI Capitan Version 10.11.6 on my mac and iOS 11.4.1 on my phone</p></div>l.curtistag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-02T11:51:06Z2018-08-02T11:51:06ZMac stopped syncing with iPhone via Dropbox<div><p>I have the same problem, same date. Please help.</p></div>Geofftag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-02T16:42:09Z2018-08-02T16:42:10ZMac stopped syncing with iPhone via Dropbox<div><p>Same issue. Just sat down to merge all of my data and such only to discover my phone isn't syncing since 2018-07-26. Can we please get a response to this?</p></div>James Sumnerstag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-02T17:17:11Z2018-08-02T17:42:15ZMac stopped syncing with iPhone via Dropbox<div><p>Hi Geoff & James<br>
Mine is working now! All I did was touch the Dropbox icon instead of the WiFi symbol and it hooked me up, it takes awhile to sync so be patient, but after 3 hours it was still saying it was syncing so I shut it down on my iPhone and when I started it up all my info was there. Hope this works for you also.</p></div>l.curtistag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-02T17:39:25Z2018-08-02T17:41:59ZMac stopped syncing with iPhone via Dropbox<div><p>I also deleted the app on my iPhone and then reinstalled it, not sure If that’s necessary but thought you might like to know.</p></div>l.curtistag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-02T23:51:54Z2018-08-02T23:51:57ZMac stopped syncing with iPhone via Dropbox<div><p>Same issue here. Since update to MD 2017.8, issues with syncing. Just deleted app on phone and files in dropbox to reestablish connectiong but it seems as if MD doesn't write a file in Dropbox any more.</p></div>M.H.tag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-03T00:24:27Z2018-08-03T00:24:28ZMac stopped syncing with iPhone via Dropbox<div><ol>
<li>Fully remove connection to Dropbox in both iOS and Mac apps<br></li>
<li>Remove the app authorization in Dropbox settings (via web)<br></li>
<li>Delete <code>.moneydancesync</code> files in Dropbox<br></li>
<li>Close both iOS and Mac apps<br></li>
<li>Open Mac app and set new syncing password and re-enable Dropbox connection<br></li>
<li>Re-setup syncing in iOS app</li>
</ol>
<p>Frustrating.</p></div>James Sumnerstag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-03T04:06:43Z2018-08-03T04:06:44ZMac stopped syncing with iPhone via Dropbox<div><p>Pray tell, HOW does one remove the connection to Dropbox in my Mac app - it is all greyed out, and there is no obvious way to do so ... please advise. (I believe that Dropbox Connection is my only option on the Sync Settings window.)</p></div>Amy Johnsontag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-03T04:34:23Z2018-08-03T04:34:27ZMac stopped syncing with iPhone via Dropbox<div><p>I tried to follow the rest of those steps, and now when I go to Sync Settings on my Mac Moneydance, nothing happens. Closed everything, started over. Same. Hours of re-installing apps and re-doing the Dropbox link, and now worse off than before. Frustrating ? More like infuriating.</p></div>Amy Johnsontag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-03T13:16:26Z2018-08-03T13:16:27ZMac stopped syncing with iPhone via Dropbox<div><p>self solved</p>
<ol>
<li>stop Dropbox syncing in MD on phone (this will wipe MD sync data from phone)<br></li>
<li>stop Dropbox sync in MD on Mac<br></li>
<li>Delete MD folder in Dropbox (on DB website)<br></li>
<li>Start DB sync processes on both Mac and phone</li>
</ol>
<p>Phone should now re-sync correctly - mine did</p>
<p>Note: Mac is master. MD transactions on phone which were not previously synced to Mac will be lost unless you manually enter them on Mac before stopping the sync process on phone</p></div>tony_langhamtag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-09T01:36:46Z2018-08-09T01:36:47ZMac stopped syncing with iPhone via Dropbox<div><p>thanks for your information.</p></div>htdzforchl1tag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-09T02:01:51Z2018-08-09T02:01:51ZMac stopped syncing with iPhone via Dropbox<div><p>Hi Everyone,<br>
I just wanted to mention that this problem was fixed in the latest update and should be working fine again now. Please let me know if you have the latest version of the Moneydance app for iPhone/iPad and are having any syncing problems.</p>
<p>The problem occurred because I made an assumption about the dropbox service that I shouldn't have, and something changed on Dropbox's side that revealed my error. Sorry about that!</p>
<p>Sean Reilly<br>
Developer, The Infinite Kind<br>
<a href="http://infinitekind.com">http://infinitekind.com</a></p></div>Sean Reillytag:infinitekind.tenderapp.com,2009-01-14:Comment/458238352018-08-09T18:47:39Z2018-08-09T18:47:40ZMac stopped syncing with iPhone via Dropbox<div><p>@Sean, as I assume you know, we got this issue resolved for me via Twitter. Thank you for recognizing that it was an actual issue and putting out a resolution. I can't fathom dealing with my personal finances without Moneydance.</p></div>James Sumners