iPhone no longer syncs

sunjiking's Avatar

sunjiking

10 Nov, 2010 01:47 PM

Hi there,

my iPhone doesn't sync for a couple of weeks now. I tried a couple of thing such as erasing and re-installing the app on said iPhone.
This allowed for a single sync once, but it hasn't sync'd thereafter.

The Mac app detects the device alright, they are both on the same network. I have no fucking clue what's wrong and it is annoying.

Also followed the steps in the respective help section, here's the content from the console message box:

Starting Moneydance 2010r3 (751)
Settings Folder: /Users/SOL/.moneydance
OS: Mac OS X 10.6.4 x86_64
Java: 1.6.0_22 (Apple Inc.)
setStatus(Downloading E*Trade Depot, -1.0)
setStatus(Updater: You have the latest version of Moneydance, 0.0)
Nov 8, 2010 11:04:17 PM javax.jmdns.impl.tasks.Renewer run
WARNING: run() exception
java.io.IOException: Can't assign requested address
at java.net.PlainDatagramSocketImpl.send(Native Method) at java.net.DatagramSocket.send(DatagramSocket.java:625) at javax.jmdns.impl.JmDNSImpl.send(JmDNSImpl.java:1130) at javax.jmdns.impl.tasks.Renewer.run(Renewer.java:132) at java.util.TimerThread.mainLoop(Timer.java:512) at java.util.TimerThread.run(Timer.java:462) Nov 8, 2010 11:04:17 PM javax.jmdns.impl.JmDNSImpl recover
WARNING: recover() Start services exception
java.lang.IllegalThreadStateException
at java.lang.Thread.start(Thread.java:656) at javax.jmdns.impl.JmDNSImpl.start(JmDNSImpl.java:269) at javax.jmdns.impl.JmDNSImpl.recover(JmDNSImpl.java:1200) at javax.jmdns.impl.tasks.Renewer.run(Renewer.java:144) at java.util.TimerThread.mainLoop(Timer.java:512) at java.util.TimerThread.run(Timer.java:462) Nov 8, 2010 11:04:17 PM javax.jmdns.impl.JmDNSImpl recover
WARNING: recover() We are back!
setStatus(Downloading E*Trade Depot, -1.0)
Displaying error component: javax.swing.JScrollPane[,0,0,0x0,invalid,layout=javax.swing.ScrollPaneLayout$UIResource,alignmentX=0.0,alignmentY=0.0,border=,flags=328,maximumSize=,minimumSize=java.awt.Dimension[width=784,height=128],preferredSize=java.awt.Dimension[width=784,height=128],columnHeader=,horizontalScrollBar=javax.swing.JScrollPane$ScrollBar[,0,0,0x0,invalid,alignmentX=0.0,alignmentY=0.0,border=,flags=4194304,maximumSize=,minimumSize=,preferredSize=,blockIncrement=10,orientation=HORIZONTAL,unitIncrement=1],horizontalScrollBarPolicy=HORIZONTAL_SCROLLBAR_AS_NEEDED,lowerLeft=,lowerRight=,rowHeader=,upperLeft=,upperRight=,verticalScrollBar=javax.swing.JScrollPane$ScrollBar[,0,0,0x0,invalid,alignmentX=0.0,alignmentY=0.0,border=,flags=4194304,maximumSize=,minimumSize=,preferredSize=,blockIncrement=10,orientation=VERTICAL,unitIncrement=1],verticalScrollBarPolicy=VERTICAL_SCROLLBAR_AS_NEEDED,viewport=javax.swing.JViewport[,0,0,0x0,invalid,layout=javax.swing.ViewportLayout,alignmentX=0.0,alignmentY=0.0,border=,flags=25165832,maximumSize=,minimumSize=,preferredSize=,isViewSizeSet=false,lastPaintPosition=,scrollUnderway=false],viewportBorder=]
setStatus(Saving file, 0.0010)
setStatus(Save completed successfully, 0.0)
setStatus(Downloading E*Trade Depot, -1.0)
setStatus(Downloaded zero new transactions for E*Trade Depot, 0.0)
response to save-txn: 0

Can you help?

Best,
Olaf

  1. 1 Posted by Angie Rauscher on 10 Nov, 2010 05:08 PM

    Angie Rauscher's Avatar

    Olaf,

    What an interesting console window. Could you try the following for me to rule out some common causes?

    1. Open the Moneydance desktop program. Wait for all of the various exchange rate and account downloads to finish (you'll see them displayed at the bottom of the window).
    2. Open the console window and clear it 3.Open the Moneydance app on your iPhone and wait to see the "requested service info" message in the console window
    3. Close the Moneydance app on your iPhone
    4. Open the Moneydance app on your iPhone and wait for about 30 seconds
    5. Voila! The sync occurs! (Hopefully)

    If this works, fantastic. If not, please copy and paste the contents of the console window at the end of this process and we'll look into other possible solutions. Please also include the model and name of your wireless router, if possible. Please let me know how it goes,

    Angie Rauscher
    Moneydance Support

    Check out our new blog series, Moneydance on the Road.

  2. 2 Posted by sunjiking on 10 Nov, 2010 05:22 PM

    sunjiking's Avatar

    yep. works for now.. ! hope it holds up...

  3. Ben Spencer closed this discussion on 10 Nov, 2010 08:16 PM.

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