The following assumes you are using Dropbox Folder with the same Dropbox account or you set ".moneydancsync" folder when it is created to be shared between accounts, It also assumes Dropbox client is installed on all computers.
The next step is to reset syncing.
1. If you have mobile devices use there setting menu to disconnect.
Set primary computer “Sync Method” to “Don’t Sync” under FILE – SYNCING, then click OK.
On your primary computer use FILE – EXPORT BACKUP to save a backup in case something goes wrong.
On your second computer click on HELP – SHOW DOCUMENT FOLDER to open a file explorer, close Moneydance and delete your data sets “yourdatasetname.moneydance”.
Using your primary computer in the Dropbox folder delete the folder “.moneydancesync”. Watch the Dropbox icon and wait till it states “Up to Date”. This can talk some time.
In your second computer check that in the Dropbox folder that the folder “.moneydancesync” has been automatically deleted. You need to give Dropbox a short time to complete this deletion.
On your primary computer under FILE - SYNCING, set your “Encryption Passphrase”, set “Sync Method” to “Dropbox Folder”, click OK.
Wait for Dropbox folder “.moneydancesync” and its contents to be created. Check the Dropbox icon states “Up to Date”. This can take some time.
Wait until the same Dropbox folder appears on your second computer, again watch the Dropbox icon this time on your second computer and wait till it states “Up to Date”.
On your second computer starting Moneydance should open it in the welcome window, click on “Create a new account set”.
Select “Open Synced File” and use dropdown to select “Dropbox Folder” then click NEXT.
You should see a search screen headed “Select a synced document to open”
After a short search delay, it should then list your un-synced data set name used on your primary computer.
Highlight your data set name and click NEXT.
Enter the encryption password, the “Encryption Passphrase” you set on your primary computer under FILE – SYNCING.
Then click on FINISH. Wait for your data to be synced.
You may find a lot of old, maybe closed accounts or other accounts you have removed from the side bar reappearing in the second computers side bar. Use the “+” sign at bottom of side bar then ADVANCED to tidy up the side bar.
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