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How to I get this app on my phone and iPad

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Jessica

Nov 10, 2019 @ 05:59 PM

I bought this app because it said that it could be used across all of my apple products. However when I go to find the app on my phone and iPad, its not found. How do i access across all boards?

Thank you,
Jessica

1. 1 Posted by derekkent23 on Nov 10, 2019 @ 07:50 PM

   

   I am not support staff, just a user.
   Hi Jessica.

   To run Moneydance you must have at least one computer in the setup, Windows, Mac or Linux and then you can add any number of mobile devices, iOS or Android, running the free Moneydance mobile app.
   You can’t run mobile devices alone.
   What is you setup?

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2. 2 Posted by boreham on Nov 11, 2019 @ 08:16 AM

   

   Sorry if this is daft question....have you already downloaded and installed the app (from the App Store on your iPhone and iPad?

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3. 3 Posted by Jessica Maybe on Nov 11, 2019 @ 04:58 PM

   

   I first loaded it to my mac now wanting in on my phone

   Sent from my iPhone

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4. 4 Posted by boreham on Nov 11, 2019 @ 05:14 PM

   

   You need to open the App Store app on your iPhone or iPad, and search for Moneydance and download it. Its free.

   Also not Support Staff...just another user.

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5. 5 Posted by derekkent23 on Nov 11, 2019 @ 05:35 PM

   

   I am not support staff, just a user.
   Hi Jessica.

   You need to set up and download at least a free Dropbox client account.
   In the following I suggest you use the syncing method Dropbox Folder on you Mac

   Take a look at https://infinitekind.tenderapp.com/kb/syncing-and-sharing-data

   Any problems following this process just post

   Hope this helps

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6. 6 Posted by Jessica Maybe on Nov 11, 2019 @ 10:55 PM

   

   The app isn’t the same as the one on my Mac for some reason.

   Sent from my iPhone

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7. 7 Posted by derekkent23 on Nov 11, 2019 @ 11:00 PM

   

   I am not support staff, just a user.
   Hi Jessica

   That’s correct, the free Mobile app is intended as an addition to the app on your computer to allow you to enter bank type transactions on the go.
   It does not allow you to do all the thing you can do on your computer.

   Hope this helps.

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8. 8 Posted by boreham on Nov 11, 2019 @ 11:05 PM

   

   I am not sure the full app would work on an iPhone screen, but it certainly would on an iPad screen, especially my 12.9".

   If you would like the full version of Moneydance on iPad (or iPhone) you could add your voice to this thread:

   https://infinitekind.tenderapp.com/discussions/suggestions/12906-mo...

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9. 9 Posted by Jessica Maybe on Nov 12, 2019 @ 02:08 AM

   

   Yes I have. It wants me to to use drop box, which I do not have

   Sent from my iPhone

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10. 10 Posted by boreham on Nov 12, 2019 @ 07:40 AM

    

    As Derek said you need Dropbox. The free version is fine.

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11. 11 Posted by derekkent23 on Nov 12, 2019 @ 08:03 AM

    

    I am not support staff, just a user.
    Hi Jessica

    To find the correct page on the Dropbox site to set up a free account and download the free app to install Dropbox client Google “Dropbox Basic”. This free account gives you 2GB of free cloud storage, more than you will ever need if you are just using it to sync Moneydance and a place to use as a Moneydance backup location.

    Hope this helps.

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12. 12 Posted by derekkent23 on Nov 12, 2019 @ 08:15 AM

    

    I am not support staff, just a user.
    Hi boreham

    Upgrade to mobile app.

    Sean the Moneydance developer is moving in that direction.

    He has released a beta Android build that transfers all the data to the mobile device. It also makes some small improvements to the user interface.

     My understanding is when he is happy that the data is being synced correctly the next stage is to start upgrading the user interface for the mobile device so the data can be accessed. Not sure what form this will take. I presume he will at some stage work on an upgrade for the iOS devices app as well.

    No time scale for the project has been given, but would not expect anything soon.

    Have Fun.

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13. 13 Posted by boreham on Nov 12, 2019 @ 08:17 AM

    

    Thanks for that update Derek. Glad to hear it is on the radar.

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14. System closed this discussion on Feb 11, 2020 @ 08:20 AM.