sync didn't work on new iphone 11
I had to go to desktop, click do not sync then restart the program. Then logged back in and re-established connection to my dropbox account. Then opened up the mobile app and confirmed the dropbox account was correct. That seemed to have fixed the issue of syncing not working after first time using in iphone 11.
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Support Staff 1 Posted by Maddy on 20 Nov, 2019 01:37 PM
Thank you for your feedback, Charlie.
I'm very pleased to hear that you managed to reset syncing.
I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.
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Maddy, Infinite Kind Support
Maddy closed this discussion on 20 Nov, 2019 01:37 PM.