tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/13510-wrong-balance-showingInfinite Kind: Discussion 2020-03-29T20:01:02Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/481895502020-03-29T15:31:31Z2020-03-29T15:31:31ZWrong balance showing<div><p>Hello,</p>
<p>Go to File -> Preferences from the Moneydance menu bar (or Moneydance -> Preferences if you're on a Mac) and in the General tab, look at the setting for the "Side Bar Balance Type." The most common reason for what you're seeing is that this is set to something other than Balance. More information on different balance types can be found at: <a href="https://infinitekind.tenderapp.com/kb/register-and-transactions/balance-box">https://infinitekind.tenderapp.com/kb/register-and-transactions/bal...</a></p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/481895502020-03-29T15:44:43Z2020-03-29T15:44:43ZWrong balance showing<div><p>I am not support staff, just a user.<br>
Hi Sue</p>
<p>What version/build of Moneydance are you running, e.g. 2019.4(1904)?</p>
<p>There are a number of possibilities.</p>
<p>You can change the balance type displayed in the account page. Click on the word “Balance” at the bottom right of the account page to open an selection between Balance – Cleared Balance – etc.</p>
<p>The same is true of the type of balance shown in the Side Bar, list on the left. This is set under FILE – (MONEYDANCE on Mac) – PREFERENCES – Drop Down SIDE BAR BALANCE TYPE.<br>
If you want the displayed values to match check you have the same balance types set.</p>
<p>I don’t have an iPhone but on my Android phone I can tick a box “Include Future Dated Transactions” under SETTINGS which affect the value displaced on the Account Screen.</p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/481895502020-03-29T19:53:47Z2020-03-29T19:53:48ZWrong balance showing<div><p>Thank you very much - problem now sorted!</p></div>suedonleatag:infinitekind.tenderapp.com,2009-01-14:Comment/481895502020-03-29T20:01:00Z2020-03-29T20:01:00ZWrong balance showing<div><p>That's great to hear! Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan