Synching Mac file with PC

clark's Avatar

clark

Aug 20, 2020 @ 07:35 PM

Installed Moneydance on my PC windows 10 home (1903). started to sync file from my Mac through Dropbox as you recommend. At the end of the "sync new file" setup, the <Finish> button is grayed out and won't let me continue... please help!

  1. 1 Posted by derekkent23 on Aug 20, 2020 @ 09:21 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi clark

    When you sync the secondary computer FILE (MONEYDANCE on Mac) – NEW – OPEN SYNCED FILE you are asked to ENTER THE ENCRYPTION PASSWORD TO SYNC THIS DOCUMENT you must enter the PASSPHRASE you entered on the primary computer under FILE (MONEYDANCE on Mac) – SYNCING. Only when you enter the passphrase correctly will FINISH be ungreyed. The passphrase is case sensitive . check the passphrase entered in the primary computer.

    Hope this helps

  2. 2 Posted by Clark Swalm on Aug 25, 2020 @ 03:19 AM

    Clark Swalm's Avatar

    Hello Hope,

    checked the passphrase and went through the process twice, still grey FINISH. tried changing the passphrase. here I ran in to trouble as I couldn’t change the one on the PC. Had to un-sync. went to dropbox and deleted .moneydancesync file. closed all programs, re-booted. tried starting from scratch with new passphrase on both machines.

    Success!

  3. 3 Posted by derekkent23 on Aug 25, 2020 @ 07:07 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Clark

    Glad you got it sorted.

    Have Fun, Stay Safe.

  4. System closed this discussion on Nov 24, 2020 @ 07:10 AM.

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