Encryption Password not working for Sync on Dropbox

Philip's Avatar


25 Nov, 2020 08:41 PM

I installed Dropbox on my Android Tablet. Opened Moneydance, clicked on Syncing in the File dropdown, Used "Dropbox Folder" as my Sync Method, entered a password. Now when I open Moneydance on my Android it shows the folder and when I select the folder all I get is a screen asking for the Sync password, which I enter, and it tells me the password is incorrect.

  1. Support Staff 1 Posted by Melissa on 25 Nov, 2020 09:25 PM

    Melissa's Avatar

    Hi Philip,

    Thank you for contacting Moneydance support team.

    To find out the encrypted password for your "Dropbox Folder" connection, please select File ---> Syncing, and then select 'Show Passphrase'.

    Hope this information helps. Please do keep us updated with the progress and let us know again if you need further assistance or have any other queries. Thank you.

    Melissa, Infinite Kind Support

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