Home → Syncing Moneydance with iPhone, iPod Touch, iPad, and Android Devices →

Sync Problem with 2021 Version

• Edit

cslaccounts

23 Dec, 2020 10:47 PM

I recently upgraded to Moneydance 2021 and now I cannot seem to sync.
I installed the version and then imported my account from a back up but now I cannot get the file to sync.
I click on syncing but it won't let me do anything and just says 'don't sync' with no dropdown list to choose any other option so obviously I have done something wrong somewhere.
Can anyone point me in the right direction as to what to do?

1. 1 Posted by dtd on 23 Dec, 2020 11:29 PM

   

   just a user

   I think importing from a backup broke your sync. I almost did that recently and was warned that sync would be broken and it would have to be reestablished.

   The reasoning is that the backup is already out of sync, so MD stops syncing.

   I don't know how to reestablish syncing (someone else can probably help), but this may be the reason you have the issue. So I'm pointing in the right direction I think, but I don't have a solution for you, personally.

   • Edit

2. 2 Posted by Stuart Beesley ... on 24 Dec, 2020 05:35 AM

   

   When you upgraded did you restore from a backup or perhaps from a secondary / sync copy? If so then you have to run a script to fix this. Let us know?

   • Edit

3. 3 Posted by RJron on 24 Dec, 2020 05:46 AM

   

   please ignore this comment - I am unable to delete this.

   • Edit

4. 4 Posted by Stuart Beesley ... on 24 Dec, 2020 07:33 AM

   

   Run this script only if the following are all true:

   - You have backed up your dataset
   - The Sync option is not available to you
   - You recently restored from a backup and you want to turn sync on

   • now_toolbox_-_FIX_-_convert_secondary_to_primary_data_set.py 448 Bytes
   • Edit

5. 5 Posted by cslaccounts on 24 Dec, 2020 12:19 PM

   

   Hi Stuart
   I restored from an already synced backup.
   I have the script but how to you run it?
   I doubled clicked on it and it told me there wasn't a program on my PC to run it.

   • Edit

6. 6 Posted by Stuart Beesley ... on 24 Dec, 2020 01:27 PM

   

   Run moneydance
   Menu Window Show Moneybot
   Open (filename)
   Click RUN
   Ignore the two dylib messages and press bin.
   Hey presto

   • Edit

7. 7 Posted by cslaccounts on 24 Dec, 2020 03:50 PM

   

   Thanks Stuart

   Worked perfectly

   Cheers and a merry Christmas

   Stan

   • Edit

8. Melissa closed this discussion on 24 Dec, 2020 05:33 PM.