Now I need to get my data from Dropbox

Jim Macdonald's Avatar

Jim Macdonald

12 Jan, 2021 03:59 AM

Good evening.

Well I got my new computer, got it set up and the only thing I am missing is my up to date information, which resides on Dropbox. Would you please contact me to help out to get my stuff down. Thanks.

Jim Macdonald

  1. 1 Posted by Stuart Beesley ... on 12 Jan, 2021 08:00 AM

    Stuart Beesley - JUST A FELLOW USER's Avatar

    Linking your original post:

    You need to answer a few questions
    1. what version of moneydance were you using?
    2. what type of computer? Mac or Windows? What version?
    3. do you have backups of your old computer?
    4. did you setup a passphrase for opening moneydance before, can you remember it?
    5. can you remember your Dropbox moneydance sync passphrase?
    6. Can you get any data off your old computer?

    With these answers, we can provide some guidance...

    If the answers to 3,5,6 are no then it gets tricky as you have no backups and no remembered encryption passphrase: if thus, then 7. can you a) if using big sur, see your iPhone in Finder, b) otherwise access / download itunes and see your iPhone in iTunes?

    (Note: I’m not from support, just a fellow user)

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