iOS app crashing

dale's Avatar


30 May, 2021 08:48 AM

If I open the ios app on either my iPhone 12 or my iPad Pro 1 the app opens and syncs, if I try to enter an account with no transactions it works the second I try to drill into an account that contains transactions the app crashes.

I have tried removing and reinstalling the app.

If I can provide data to help diagnose please let me know what you would like collected.

  1. Support Staff 1 Posted by Maddy on 25 Aug, 2021 10:26 AM

    Maddy's Avatar

    Firstly, please accept our sincere apologies for the lack of response on this thread.

    Are you still encountering this issue with the iOS mobile app?
    Which version and build of Moneydance are you using on your desktop?
    To check, open Moneydance and select Moneydance --> About Moneydance, where the version and build number will be displayed.
    Is your data file stored in the default location?
    Finally, it ,might be useful referring you to this article of the Knowledge base.

    Maddy, Infinite Kind Support

  2. System closed this discussion on 24 Nov, 2021 10:30 AM.

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