Sync between Moneydance and Android

Gustavo R Grodnitzky's Avatar

Gustavo R Grodnitzky

07 Jun, 2021 03:04 AM

Hi,

I'm having two issues:

1. My Moneydance on Android is not synching with Moneydance on Mac.
2. Moneydance is not inserting scheduled transactions reminders in advance.

Could someone please help me correct these issues.

Thank you.

Gustavo Grodnitzky

  1. 1 Posted by Stuart Beesley ... on 07 Jun, 2021 06:34 AM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    On point 2. Common issues are:
    - you have not set the correct account in the reminder - you have not ticked the auto commit box in the reminder - you are on a secondary, sync’d copy, and you need to set preferences, network, auto commit reminders.

    (Not support, just a fellow user)

  2. Support Staff 2 Posted by Melissa on 10 Jun, 2021 02:04 PM

    Melissa's Avatar

    Hi Gustavo,

    Sorry to hear about the issue you're encountering.

    I can see you’ve received a reply from one of our knowledgeable Moneydance customers.

    To add to this useful information I thought it's worth mentioning that unfortunately, some issues with the new Android mobile app were reported soon after its release. The development team are working to fix these problems, but in the meantime, if you wish to revert to the previous version of the app, we have reinstated it as a "beta" release.

    A beta of the Android version is now available for download here - at the bottom right of the page, or via Google Play.

    You can subscribe to the Google Play services beta using a web browser, or directly through your device. After you've signed up it will be automatically downloaded on all devices using the Google account you signed up with. After re-starting your device, you will be running the beta version.

    I flagged this discussion so you will be notified as soon as a new repaired version of the Android App has been released.

    Please accept my sincere apologies for any inconvenience this has caused. Do not hesitate to get back in touch if you need further assistance. Thank you.

    --
    Melissa, Infinite Kind Support

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