When you download/import transactions from a financial institution, while they are in the register they are in a type of pending state. The pending state is "Unconfirmed". The imported transactions will lack a category, they may also duplicate a transaction you have entered manually. Hence you need to go through the transactions and confirm them into the register, decided on the category for each and if they are a duplicate that needs to be merged with another transaction along the way.
Maddy on 30 Jul, 2021 08:30 AM
Thank you for contacting Moneydance support.
I can see you’ve received a reply from one of our knowledgeable Moneydance customers. To add to this useful information I thought it's worth mentioning that the first step would be to recognise the download data, as outlined here.
Then, confirm the downloaded data as outlined here.
To begin the confirmation process, select the first transaction in the register with a 'blue dot'. A panel will appear on the right of your screen which shows the 'Current Transaction' details. You should amend the category within this panel, then select 'Confirm'.
You'll see the solid blue dot change to a blue circle. Moneydance will then move to the next unconfirmed transaction in the register.
As you go through this process it will become quicker and easier. Moneydance will begin to recognize the information you have previously confirmed, and start to suggest the correct categories within 'Similar Payees' in the panel on the right.
The next time you download from the bank many of the correct categories will automatically be assigned, and this will improve as you confirm more transactions.
Finally, the steps for Reconciling you accounts are outlined in this article of the Knowledge Base.
I hope this information is helpful. Please let us know if you have further questions or need more assistance.