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Also sync between mac and a windows PC?

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Alan Shepherd

15 Sep, 2021 11:36 AM

Hi,

I've been using MoneyDance for a long time (15 years?) and quite like it. Recently, I've tried switching to other applications because I want to be able to use my iPad to do more than just enter basic transactions e.g. look at reports. Unfortunately that has been a complete disaster!

So I have some questions:

1) If I install MoneyDance on a windows PC, will it sync with my Mac database?
2) Do you have any plans to enhance the iPad version?
3) Would I need an additional licence for the windows PC or would my Mac license work fine?

I am using dropbox currently for synchronisation.

Alan

1. Support Staff 1 Posted by Maddy on 15 Sep, 2021 12:00 PM

   

   Hi Alan,
   Thank you for contacting Moneydance support.

   Please find my replies below:

   1) If I install MoneyDance on a windows PC, will it sync with my Mac database?

   Yes. You need to install the same version and build Moneydance 2021.1 (3069) on both computers and follow the steps outlined in this article of the Knowledge Base about Syncing with Other Computers.

   2) Do you have any plans to enhance the iPad version?

   For the time being mobile devices require Using the Mobile App and although an enhancement in the mobile app is a very popular request, unfortunately we cannot provide an ETA for when or if this will happen, unfortunately

   3) Would I need an additional license for the windows PC or would my Mac license work fine?

   Since you've purchased Moneydance directly from our website, according to our Licensing Policy you can use the same license key for registering on different platforms.

   I hope this information is helpful. Please let us know if you have further questions or need more assistance.

   --
   Maddy, Infinite Kind Support

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2. 2 Posted by Alan Shepherd on 21 Sep, 2021 04:26 PM

   

   Hi Maddy,

   I have successfully downloaded MoneyDance on a windows PC and seem to have
   it connected to drop box. It gets as far as asking me for the encryption
   password for the file, but the next button is not available even after I
   enter the password. Am I missing something?

   Thanks,

   Alan

   On Wed, 15 Sept 2021 at 05:00, Maddy <[email blocked]>
   wrote:

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3. Support Staff 3 Posted by Maddy on 22 Sep, 2021 10:02 AM

   

   Firstly, please ensure you have the latest stable version installed on both computers Windows and Mac.
   Moneydance 2021.1 (3069)

   Secondly, to confirm whether your data is stored in the default location, launch Moneydance and click on Help > Show Document Folder, this will open your default data file location.

   Then, you should proceed as follow:
   1. Set both computers to Don’t Sync and start from scratch.
   2. After running the update on both computers
   3. Restart the syncing process
   4. From the Primary computer (where you data is stored) you should navigate to File–> Syncing and select either Dropbox Folder or Dropbox Connection (you should choose the same method on both computers)
   5. Select Show Passphrase and take note of it (you will need to enter it later on the new computer)
   On the secondary computer, please navigate to File –> New– >Open Synced File
   choose the same file as the older computer and enter the same Passphrase to start syncing.

   Please keep us posted on your progress, Thank you!

   --
   Maddy, Infinite Kind Support

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4. Maddy closed this discussion on 22 Sep, 2021 10:02 AM.

5. Maddy re-opened this discussion on 22 Sep, 2021 10:03 AM

6. 4 Posted by Alan Shepherd on 23 Sep, 2021 03:06 AM

   

   Hi Maddy,

   that worked. I was entering the password used to open the file rather than
   the dropbox sync password. All good now!

   Alan

   On Wed, 22 Sept 2021 at 03:02, Maddy <[email blocked]>
   wrote:

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7. Support Staff 5 Posted by Maddy on 23 Sep, 2021 09:40 AM

   

   You are welcome, Alan! I'm very pleased to hear that.
   I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

   --
   Maddy, Infinite Kind Support

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8. Maddy closed this discussion on 23 Sep, 2021 09:40 AM.