tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/14807-syncing-with-iphoneInfinite Kind: Discussion 2021-09-24T13:50:53Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/493995592021-09-22T09:17:39Z2021-09-24T10:03:50Zsyncing with iPhone<div><ol>
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<p>You probably need to reenable Sync if you used Restore from Backup.<br>
Menu File/Syncing.<br>
Is the Sync option greyed out?</p>
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<p>Q2 makes no sense? Sorry?</p>
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</ol></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/493995592021-09-22T09:37:45Z2021-09-24T10:03:50Zsyncing with iPhone<div><p>Question 2 was that as an elderly person my eyesight is not brilliant and<br>
on the PC the details on the screen in money dance were ear enough to see<br>
with no problem.<br>
On the Windows 10 laptop it looks like the text in moneydance is possibly<br>
Calibri size 10 whereas I need Ariel 14 at the least. But I can see no<br>
where I can change this.</p>
<p>On question 1 yes the sync was greyed out and I changed it to Dropbox<br>
Folder and reset the password, but that seems to have made no difference.<br>
And yes I set up money dance on the laptop from a backup.<br>
Where is the live data normally stored? I want to keep the data in Dropbox<br>
as I do move about from country to country try quite a lot whilst I still<br>
can.</p>
<p>Thank you,<br>
Stuart Brown</p></div>Stuart Browntag:infinitekind.tenderapp.com,2009-01-14:Comment/493995592021-09-22T10:28:22Z2021-09-24T10:03:50Zsyncing with iPhone<div><p>Q2 - Ah... Font size (etc)... MD Menu>Preferences>Appearance</p>
<p>Q1 - Did you restore using MD File>Restore from Backup? Or Did you restore using some other means?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/493995592021-09-24T09:51:32Z2021-09-24T10:03:50Zsyncing with iPhone<div><p>Stuart,<br>
Thanks for the info on adjusting the screen settings. That is now fine.</p>
<p>Any further ideas on how I can get the sync to work with my iPhone.<br>
The iPhone still sync’s to my PC as I haven’t deleted moneydance on the PC yet. My iPhone is in contact with Dropbox but I cannot sync the moneybox on the iPhone to moneybox on the Windows 10 laptop.</p>
<p>Sent from my iPhone<br>
Stuart Brown</p></div>Stuart Browntag:infinitekind.tenderapp.com,2009-01-14:Comment/493995592021-09-24T11:55:25Z2021-09-24T11:55:25Zsyncing with iPhone<div><p>Hi Stuart,</p>
<p>Since your data on the mobile device seems to be up-to-date, you could move from there.<br>
To connect to one of the sync files that your mobile device is connected to:</p>
<p>You will need to open Moneydance on your laptop and click on <strong>File > New > Open Synced File</strong>, there, select <strong>the same sync method</strong> as it was originally setup on your primary computer (Dropbox Connection or Dropbox Folder). You will see a list of data files with the name of your base account, <strong>select the same as the one on your mobile device</strong> and you will see a prompt for the Passphrase (it should match your computer's) - to check navigate to File/Moneydance->Syncing->Show Passphrase, wait for the initial sync process to finalize and that will be it.</p>
<p>Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/493995592021-09-24T13:41:02Z2021-09-24T13:41:03Zsyncing with iPhone<div><p>Thank you Maddy. This worked exactly correctly, and yes it did take quite a while but it is good yo get it working again.</p>
<p>Sent from my iPhone<br>
Stuart</p></div>Stuart Browntag:infinitekind.tenderapp.com,2009-01-14:Comment/493995592021-09-24T13:50:49Z2021-09-24T13:50:49Zsyncing with iPhone<div><p>You are welcome, Stuart! I'm very pleased to hear that.<br>
I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy