syncing with iPhone

Stuart's Avatar


22 Sep, 2021 07:38 AM

I recently moved moneydance from a PC to a laptop. Any change I make on moneydance on the iPhone still records on the PC but not onto the laptop. How do I change this?

Question 2: How do I change the size of the type in moneydance on the laptop (Windows 10)?

  1. 1 Posted by Stuart Beesley ... on 22 Sep, 2021 09:17 AM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar
    1. You probably need to reenable Sync if you used Restore from Backup.
      Menu File/Syncing.
      Is the Sync option greyed out?

    2. Q2 makes no sense? Sorry?

  2. 2 Posted by Stuart Brown on 22 Sep, 2021 09:37 AM

    Stuart Brown's Avatar

    Question 2 was that as an elderly person my eyesight is not brilliant and
    on the PC the details on the screen in money dance were ear enough to see
    with no problem.
    On the Windows 10 laptop it looks like the text in moneydance is possibly
    Calibri size 10 whereas I need Ariel 14 at the least. But I can see no
    where I can change this.

    On question 1 yes the sync was greyed out and I changed it to Dropbox
    Folder and reset the password, but that seems to have made no difference.
    And yes I set up money dance on the laptop from a backup.
    Where is the live data normally stored? I want to keep the data in Dropbox
    as I do move about from country to country try quite a lot whilst I still

    Thank you,
    Stuart Brown

  3. 3 Posted by Stuart Beesley ... on 22 Sep, 2021 10:28 AM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Q2 - Ah... Font size (etc)... MD Menu>Preferences>Appearance

    Q1 - Did you restore using MD File>Restore from Backup? Or Did you restore using some other means?

  4. 4 Posted by Stuart Brown on 24 Sep, 2021 09:51 AM

    Stuart Brown's Avatar

    Thanks for the info on adjusting the screen settings. That is now fine.

    Any further ideas on how I can get the sync to work with my iPhone.
    The iPhone still sync’s to my PC as I haven’t deleted moneydance on the PC yet. My iPhone is in contact with Dropbox but I cannot sync the moneybox on the iPhone to moneybox on the Windows 10 laptop.

    Sent from my iPhone
    Stuart Brown

  5. Support Staff 5 Posted by Maddy on 24 Sep, 2021 11:55 AM

    Maddy's Avatar

    Hi Stuart,

    Since your data on the mobile device seems to be up-to-date, you could move from there.
    To connect to one of the sync files that your mobile device is connected to:

    You will need to open Moneydance on your laptop and click on File > New > Open Synced File, there, select the same sync method as it was originally setup on your primary computer (Dropbox Connection or Dropbox Folder). You will see a list of data files with the name of your base account, select the same as the one on your mobile device and you will see a prompt for the Passphrase (it should match your computer's) - to check navigate to File/Moneydance->Syncing->Show Passphrase, wait for the initial sync process to finalize and that will be it.

    Please let us know if you have further questions or need more assistance.

    Maddy, Infinite Kind Support

  6. 6 Posted by Stuart Brown on 24 Sep, 2021 01:41 PM

    Stuart Brown's Avatar

    Thank you Maddy. This worked exactly correctly, and yes it did take quite a while but it is good yo get it working again.

    Sent from my iPhone

  7. Support Staff 7 Posted by Maddy on 24 Sep, 2021 01:50 PM

    Maddy's Avatar

    You are welcome, Stuart! I'm very pleased to hear that.
    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    Maddy, Infinite Kind Support

  8. Maddy closed this discussion on 24 Sep, 2021 01:50 PM.

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