Acount adjustments

Rex young's Avatar

Rex young

26 Oct, 2021 07:43 PM

used to be able to alto running totals in my account to coincide with my bank statements. This feature seems to have disappeared.
your help would be much appreciated. Rex Young

  1. Support Staff 1 Posted by Maddy on 27 Oct, 2021 12:21 PM

    Maddy's Avatar

    Hi Rex,

    We are sorry to hear about the problem you have encountered.

    Which version and build of Moneydance are you using?
    To check, open Moneydance and select Help --> About Moneydance, where the version and build number will be displayed.

    I suspect you might have inadvertently selected one of the filters from the heading, perhaps? So,could you check the following?:
    The filter at the top of the register should be set to "All", as outlined here
    Also, are you in split register or combined mode?
    The button that toggles between split and combined mode is at the top-right corner of the register, next to New Transaction.
    If this is in split mode then all unconfirmed transactions will be shown in a second register which appears below the regular register.
    This can sometimes be collapsed, so that all it shows is a bar with a label that says "N unconfirmed transactions". If you see that bar, drag it up vertically and you'll see the unconfirmed transactions in that list.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Xtra.co (pat.y) on 27 Oct, 2021 08:05 PM

    Xtra.co (pat.y)'s Avatar

    Many thanks for your help . My problem is now under control.

    Rex Young

  3. Support Staff 3 Posted by Maddy on 28 Oct, 2021 11:14 AM

    Maddy's Avatar

    You are welcome, Rex! I'm very pleased to hear that.
    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    --
    Maddy, Infinite Kind Support

  4. Maddy closed this discussion on 28 Oct, 2021 11:14 AM.

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