Check # does not sync correctly

Christopher Chandler's Avatar

Christopher Chandler

21 Apr, 2010 05:21 AM

I downloaded the new iPhone app and the sync went flawlessly (or so I thought). For some reason, my check #s did not sync with the correct event. So, my car payment is there with all the correct data except the check number. This is true for all 70 events that have check numbers. Any advice?

  1. 1 Posted by Ben Spencer on 21 Apr, 2010 03:13 PM

    Ben Spencer's Avatar

    Hi Christopher

    Thank you for bringing this to our attention. I have filed a bug ticket here is the link

    I also directly emailed the developers about this bug. Hopefully we will get it fixed soon.


    Ben Spencer

  2. 2 Posted by faye.stevens on 21 Apr, 2010 06:28 PM

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    Just commenting that I have the same issue. In case it matters, my desktop is version 2010r2 (735), running on a Mac.


  3. 3 Posted by Paul on 22 Apr, 2010 02:25 AM

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    I also, am having the same problem. When I enter check numbers in the iPhone version, they do not show up on the desktop when I sync, and they are erased on the iPhone. I just double-checked to make sure that was happening, and it was so.

    The check numbers that are entered in the desktop version also do not show up in the iPhone, but luckily, the problem does not erase check numbers already entered on the desktop version.

  4. 4 Posted by Christopher Cha... on 22 Apr, 2010 02:33 AM

    Christopher Chandler's Avatar

    Hey an FYI

    The support team wrote me this morning and are already working on a solution. Just be patient.

  5. 5 Posted by faye.stevens on 22 Apr, 2010 02:37 AM

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    Thanks! I just installed the app today - looks good so far, based on
    limited use, other than this minor glitch.


  6. 6 Posted by Don on 22 Apr, 2010 10:05 PM

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    In addition to the check numbers, it would be nice if the field had a drop down option to choose the different types of transactions similar to the desktop version (CkCrd, Dep, Trn, etc).

    Thank you!

  7. 7 Posted by Ben Spencer on 01 May, 2010 04:05 PM

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    The check# problem has now been fixed. Please update to version 1.1 of the iphone app and build 6 of the net sync extension.


  8. Ben Spencer closed this discussion on 01 May, 2010 04:05 PM.

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