How to sync with Mac from Phone

Gary Ó Nualláin's Avatar

Gary Ó Nualláin

25 Nov, 2021 03:51 PM

Hi,

Unfortunately on Saturday my Mac got completely wiped and I lost everything. I'm trying to set up the dektop program again and I'm having trouble. The mobile version was unaffected, and I have all my Dropbox syncs up to half an hour ago.

How do I restore the desktop from this Dropbox sync backup please?

Kindest Regards,

Gary

  1. Support Staff 1 Posted by Maddy on 25 Nov, 2021 04:14 PM

    Maddy's Avatar

    Hi Gary,
    Thank you for contacting Moneydance support.

    If the data on the mobile device is up-to-date, we can move from there.
    To connect to one of the sync files that your mobile device is connected to:
    You will need to open Moneydance on your computer and click on File > New > Open Synced File, there, select Dropbox Folder. You will see a list of data files with the name of your base account, select the same as the one on your mobile device and you will see a prompt for the passphrase (it should match on both devices), wait for the initial sync process to finalize and that will be it.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

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