Files do not match

michael rapa's Avatar

michael rapa

01 Jan, 2022 10:06 PM

Looked at everything but cannot see reason why both files do not match, the file on my pc is correct, The android file is not.

  1. 1 Posted by derekkent23 on 02 Jan, 2022 09:01 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi michael

    If you are still having problems the to try and help can you provide the following information.
    What version/build of Moneydance are you running on your computer e.g. 2022.3(4063)
    On your computer are you syncing using Dropbox Connection or Dropbox Folder.
    Can you confirm your setup consist of two devices, a Windows computer, an Android phone?

  2. 2 Posted by michael rapa on 08 Jan, 2022 05:14 PM

    michael rapa's Avatar

    Sorry, I didn’t replay having a bigger issue well not sure which one is worse, but apparently regions bank is not syncing either. Not so sure this app is worth it;the only time it ever downloaded from my bank was the initial download. Have no idea why this is not working. But thanks for your response. Mike

    Sent from Mail<> for Windows


  3. Support Staff 3 Posted by Ethan on 08 Jan, 2022 05:29 PM

    Ethan's Avatar

    Hi Mike,

    If you could reply with some of the information the previous post requested, we could offer more detailed suggestions. The same with the second issue you mention: Which form of connection are you using to connect to Regions? When you write that it hasn't worked since the initial download, can you be more specific? For example, what error messages are you receiving? The more details you can give, the better we can offer suggestions.

    Infinite Kind Support

  4. System closed this discussion on 09 Apr, 2022 05:30 PM.

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