tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/15134-no-folders-found-after-re-installInfinite Kind: Discussion 2022-01-03T14:23:42Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/495769892022-01-02T22:25:36Z2022-01-02T22:25:36ZNo Folders found after re-install<div><p>I am not support staff, just a user.<br>
Hi Steve</p>
<p>As a starting point I would upgrade Moneydance for windows version/build 2022.3(4063) from <a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a> as you are running an old build of 2022.<br>
Then try setting up sync as you described in your post</p>
<p>If it still does not work start Moneydance on your computer, leave it for a couple of minutes, close Moneydance and post the Moneydance errlog.txt file</p>
<p>Hope this helps</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/495769892022-01-02T22:46:48Z2022-01-03T10:36:52ZNo Folders found after re-install<div><p>Hi Derek<br>
Tried that but still the same. this is the errorlog.txt file:</p>
<p>[Log removed and attached instead.]</p>
<p>I think the problem is more MD Android than Windows but could be wrong!</p></div>SteveH42tag:infinitekind.tenderapp.com,2009-01-14:Comment/495769892022-01-02T23:38:07Z2022-01-02T23:38:07ZNo Folders found after re-install<div><p>I am not support staff, just a user.<br>
Hi Steve</p>
<p>The log pasted directly into your post look strange. Instead, can you attach the errlog,txt file itself to a post.<br>
On windows it should be found under C:\Users(yourusername).moneydance\errlog.txt</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/495769892022-01-03T10:35:50Z2022-01-03T10:35:50ZNo Folders found after re-install<div><p>Hi Derek<br>
Sorry about that. File attached.</p></div>SteveH42tag:infinitekind.tenderapp.com,2009-01-14:Comment/495769892022-01-03T10:44:39Z2022-01-03T10:44:39ZNo Folders found after re-install<div><p>Very strange, this morning tried again and it has now worked. Not sure why.</p></div>SteveH42tag:infinitekind.tenderapp.com,2009-01-14:Comment/495769892022-01-03T11:35:24Z2022-01-03T11:35:24ZNo Folders found after re-install<div><p>I am not support staff, just a user.<br>
Hi Steve</p>
<p>Its working, that the main thing!</p>
<p>Have Fun Stay Safe.</p></div>derekkent23