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Unable to sync

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james archer

24 Jan, 2022 07:21 PM

Hi - I have upgraded to Moneydance 2022 primarily because it gave me the option to SYN with iCloud. I have all Apple devices. However, I seem unable to achieve this on my MacBook(s) and there is no option to SYNC on my iPhone/iPad other than with Dropbox. The reason for the upgrade was because I don't wish to upgrade my Dropbox account to allow more than 3 devices to sync. Whereas, iCloud I can sync all my devices?

1. 1 Posted by derekkent23 on 24 Jan, 2022 08:21 PM

   

   I am not support staff, just a user.
   Hi

   iCloud syncing does not support Phone/iPad only other Macs.

   The Dropbox restrictions maybe not as bad as they first sound.

   The limit of 3 devices running Dropbox applications with a free account applies to the devices that can be connected to a Dropbox product itself, via official Dropbox applications, such as the official Dropbox desktop client or mobile applications.

   If your computers are using Dropbox Folder as a syncing method for Moneydance then as you have to have Dropbox Client installed, this count towards the limit. However, if you use Dropbox Connection and don’t have Dropbox Client installed, this does not count towards the limit. This limit does not apply to third party apps that connect to Dropbox via the Dropbox API. This includes the Dropbox Application Program Interface that is embedded in Moneydance mobile. Your mobile devices would only count towards the limit if you had Dropbox official app installed on your mobile devices for another reason.
   You can also mix Moneydance Dropbox sync Methods on computers, say 3 computers using Dropbox Folder and any additional computers using Dropbox Connection. You can also sync a many mobile devices as you like. Another approach is to set up another free Dropbox account under a different email address and set up the Moneydance folder “.moneydancesync” as a shared folder between the two accounts.

   Hope this helps.

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2. 2 Posted by James Archer on 24 Jan, 2022 11:12 PM

   

   Thanks for the enclosed, much appreciated and I shall give this a try. Somewhat disappointing to note that iCloud does not support Phone/iPads!

   Many thanks,

   James

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3. 3 Posted by dwg on 25 Jan, 2022 01:22 AM

   

   The developer has said he intends to update the IOS mobile app, however at the moment all efforts appear to be centered on the main desktop application, particularly around Moneydance+.

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4. Support Staff 4 Posted by Ethan on 31 Jan, 2022 12:23 AM

   

   I can confirm that we do intend on adding support for syncing via iCloud to the mobile apps. I'm unfortunately unable to speculate on when that function will be released.

   Ethan
   Infinite Kind Support

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5. Ethan closed this discussion on 31 Jan, 2022 12:23 AM.