Lag in syncing entries from app

Robin Neville's Avatar

Robin Neville

06 Feb, 2022 04:07 PM

I would really like to be able to use the phone to enter transactions, but there are horrible lags in syncing. I entered transactions on 2/2 that appear on my phone. The phone at the bottom says last synced on 2/6, but the desktop app does not show the transactions. In the past, when I have experienced this, I went ahead and added them on the desktop, only to have the phone added transactions appear a few days later so there are double entries. Is there a way to force the sync on the desktop? Or to see when it was last synced on the desktop. Very frustrating. Would like to be able to use the phone app for more than a reference tool.

  1. 1 Posted by William G on 18 Mar, 2022 03:11 PM

    William G's Avatar

    I'm having the same issue, and the only workaround I've found thus far is to close the computer app and reopen it, which seems to force it to sync with dropbox (though occasionally I'll need to do it twice). The annoying part of that process is that once you close and reopen the program, Moneydance+ makes you reenter every password as it goes to download transactions, which kind of defeats the whole purpose of having that service do it for you.

  2. 2 Posted by Stuart Beesley ... on 18 Mar, 2022 03:16 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Try CMD-S to see if that forces immediate sync. (or CTRL-S or ALT-S on windows)

  3. 3 Posted by William G on 18 Mar, 2022 04:02 PM

    William G's Avatar

    Unfortunately the save command didn't do it; just tried that multiple times and again only closing the desktop app and reopening it forced it to sync.

  4. System closed this discussion on 17 Jun, 2022 04:10 PM.

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