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How do I change the syncing password?

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jack

18 Mar, 2022 06:14 PM

I am trying to change the syncing password but it does not give me the option to change it. What do I have to do to be able to change it?

1. 1 Posted by Stuart Beesley ... on 18 Mar, 2022 06:26 PM

   

   You can’t. You have to disable sync. Wipe out all sync settings. Then setup sync again.

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2. 2 Posted by Jack Ashton on 18 Mar, 2022 06:30 PM

   

   Thanks for the reply. I disabled sync on all my devices, but did not work. How do I wipe out all sync settings?

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3. 3 Posted by Stuart Beesley ... on 18 Mar, 2022 06:37 PM

   

   Toolbox extension. Hacker mode. Force reset sync settings.

   Once you have recreated sync then on your secondary file/new/open sync’d copy.

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4. 4 Posted by Jack Ashton on 18 Mar, 2022 06:44 PM

   

   That’s a bit advanced for me.

   Get Outlook for iOS<https://aka.ms/o0ukef>
   ________________________________

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5. 5 Posted by Stuart Beesley ... on 18 Mar, 2022 06:50 PM

   

   Not at all.
   Extensions menu
   Manage extensions
   Select toolbox and install
   Then menu extensions
   Toolbox
   - Options menu - Hacker mode - accept the message - hacker menu button - select force reset sync settings Type ‘IAGREE’
   (10 clicks and type 1 word)

   OR

   Forget all the above
   File/export backup - remember the name
   File/Restore backup - select the name
   Then reset sync up again.

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6. 6 Posted by Jack Ashton on 18 Mar, 2022 07:13 PM

   

   Thank you for the help. Yes that was easy but unfortunately it did not seem to work. It is not the end of the world though, I can carry on as is. Thanks Jack

   This message was sent from an iPhone.

   On 18 Mar 2022, at 18:50, Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’ <[email blocked]> wrote:

   

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7. 7 Posted by Stuart Beesley ... on 18 Mar, 2022 07:21 PM

   

   Ok. If you explain ‘what did not work’ and what the symptoms are, I can offer guidance.

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8. 8 Posted by Jack Ashton on 18 Mar, 2022 07:36 PM

   

   I did the procedure as you described and it said it had reset the SynID and turned the Sync off.

   When I restart MD and go to Sync, it says ‘Don’t Sync’ but the Encryption Passphrase is still there and it is the old one.

   I tried the other method too but the same result.

   Jack

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9. 9 Posted by Stuart Beesley ... on 18 Mar, 2022 07:58 PM

   

   Did you try typing in the field?

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10. 10 Posted by Jack Ashton on 18 Mar, 2022 08:00 PM

    

    Yes, it does not change anything.

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11. 11 Posted by Stuart Beesley ... on 18 Mar, 2022 08:44 PM

    

    Later, I’ll send you a way to do it (out at the moment).

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12. 12 Posted by Stuart Beesley ... on 18 Mar, 2022 10:40 PM

    

    Quick questions
    - what version/build of MD are you using? - what Os / version are you using?

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13. 13 Posted by Stuart Beesley ... on 19 Mar, 2022 07:21 AM

    

    revised

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14. 14 Posted by Stuart Beesley ... on 19 Mar, 2022 07:37 AM

    

    REVISED:

    OK, this is very odd. I just checked and confirmed that both Toolbox and the restore method zap the existing sync password.

    Perhaps you have something 'hidden' in your data... Have you had MD a long time? I have a couple of slim theories...

    Please clarify what what version/build of MD are you using and Windows or Mac?

    Can you do the following.....
    1) Restart MD, then with Sync running, and the sync password set, follow the steps below:

    SCRIPT

    Menu>Window>Show Moneybot Console
    Copy the code lines below, then In Python snippet, paste.

    MD_REF=moneydance
    storage=MD_REF.getCurrentAccount().getBook().getLocalStorage()
    root = MD_REF.getCurrentAccountBook().getRootAccount()
    keylist=["netsync.dropbox.fileid","netsync.sync_type","netsync.subpath","netsync.dropbox_enabled","netsync.synckey","migrated.netsync.synckey","ext.netsync.settings","netsync.guid","migrated.netsync.dropbox.fileid"]
    print "\nPrinting storgage keys\n------------"
    for key in keylist:
        print key, storage.get(key)
    print "\nPrinting [old] root keys\n------------"
    for key in keylist:
        print key, root.getParameter(key)
    print "\n"
    

    Then click Run Snippet (not Run).
    Then in the output window below that, copy the results and past back here (perhaps just redact any password first and replace with xxx).

    2) Then follow the Toolbox Force Reset Sync settings procedure. Ensure you see the 'ALL SYNC SETTINGS HAVE BEEN RESET' and restart MD
    3) rerun the script shown above and again paste the after results here..
    4) Try to change the Sync Password... Assuming it still won't let you, then please go to Help/Console window and copy/paste that and post that here as an attached txt file too.

    Thanks

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15. 15 Posted by Stuart Beesley ... on 19 Mar, 2022 11:02 AM

    

    PPS - If you don't want to run the script, you can just use Toolbox... Options Menu Enable GEEK-OUT mode. Then click the pink Geek Out button and then Select Show All Sync Settings and OK. You will get a popup window of the same settings. You can copy these and post back here before and after if you like (rather than running the script)..

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16. 16 Posted by Jack Ashton on 19 Mar, 2022 07:53 PM

    

    Dear Stuart,

    I want to thank you so much for all your help but I have had a think and realise that I have an alternative solution that will suit me better and does not require me to change my sync password.

    Best regards

    Jack

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17. 17 Posted by Stuart Beesley ... on 19 Mar, 2022 10:47 PM

    

    Understood. FYI - I’m still curious what the script would say aim case there’s a gremlin that I could identify and fix for others with the same problem in future.

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18. 18 Posted by Jack Ashton on 20 Mar, 2022 03:58 PM

    

    HI Stuart,

    I have run various versions of the Geek Mode. I am reluctant to share the txt. files because it shows too much of my data for my liking so I have redacted some of the values but it does show you the changes that occurred.

    It seems to get rid of the Sync data but not the synckey. I wonder if it has something to do with the fact that the data is still on my iPad and iPhone even though the app has been deleted? Here is the portions of the .txt files that seem relevant with the values redacted but they were the same.

    If you find a solution I would still like to know what it is. I hope this helps. Thanks

    Jack.

    With Sync turned on:

     ====== BOOK>LOCAL STORAGE KEYS ======

    Key:migrated.ext.netsync.settings Value: {
      "days-to-sync" = "365"
      "devices" = (
    {
          "name" = "Jack's iPhone"
          "key" = “5A2A1……."
    }

        {
          "name" = "Jack's iPad"
          "key" = “79cdeeff2a….."
    }
     )

    }
    Key:migrated.netsync.dropbox_enabled Value: y
    Key:migrated.netsync.guid Value: 7d2…...
    Key:migrated.netsync.synckey Value: …..

    Key:netsync.db.v2token Value: 11hCHQ…..
    Key:netsync.dropbox.fileid Value: 25f445e…..
    Key:netsync.subpath Value: 25f445…..
    Key:netsync.sync_type Value: dropbox_api

    With Sync turned off

    ====== BOOK>LOCAL STORAGE KEYS ======

    Key:migrated.ext.netsync.settings Value: {
      "days-to-sync" = "365"
      "devices" = (
    {
          "name" = "Jack's iPhone"
          "key" = “5A2A1……."
    }

        {
          "name" = "Jack's iPad"
          "key" = “79cdeeff2……..."
    }
     )

    }
    Key:migrated.netsync.dropbox_enabled Value: y
    Key:migrated.netsync.guid Value: 7d293…….
    Key:migrated.netsync.synckey Value: ……..
    Key:netsync.dropbox.fileid Value: 25f44…...
    Key:netsync.subpath Value: 25f445e….
    Key:netsync.sync_type Value: none

    After having run the Hacker remove sync data:

    ====== BOOK>LOCAL STORAGE KEYS ======

    Key:migrated.ext.netsync.settings Value: {
      "days-to-sync" = "365"
      "devices" = (
    {
          "name" = "Jack's iPhone"
          "key" = "5A2A151"
    }

        {
          "name" = "Jack's iPad"
          "key" = "79cdeeff"
    }
     )

    }
    Key:migrated.netsync.dropbox_enabled Value: y
    Key:migrated.netsync.guid Value: 7d293
    Key:migrated.netsync.synckey Value: ……..
    Key:netsync.dropbox.fileid Value: e415….

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19. 19 Posted by Stuart Beesley ... on 20 Mar, 2022 04:22 PM

    

    Thanks. A couple of questions.

    What version(s) of MD are you running?
    How many computers (and what type) are you syncing?
    Are you also syncing to IOS? How many?

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20. 20 Posted by Stuart Beesley ... on 20 Mar, 2022 10:27 PM

    

    Thanks!! OK - I think I see the problem (it's as I guessed). You have some old sync settings that are not being cleared, yet MD will still obey them if found. I have updated Toolbox to include/zap them. Latest can be found here:

    https://github.com/yogi1967/MoneydancePythonScripts/raw/master/tool...

    Download. Make sure the downloaded name is toolbox.mxt.
    With MD open, double click toolbox.mxt to install.
    Accept the 2 * unsigned warning(s) to install

    Rerun Toolbox.

    NOTE: I have changed the menu system. You now need Advanced Mode (not Hacker mode). Same force reset sync settings option.

    Hopefully it will zap your sync password.

    Let me know?

    Thanks

    Mr Toolbox....

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21. 21 Posted by Stuart Beesley ... on 20 Mar, 2022 10:35 PM

    

    PPS. Geek out mode is now ‘expert: view internal settings’

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22. 22 Posted by Stuart Beesley ... on 21 Mar, 2022 01:15 PM

    

    PPPS. I’ve just proven that these old keys are the problem and the updated toolbox will fix your issue. I’ve reported the fix to the MD developer too.

    Let me know how it goes?

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23. 23 Posted by Jack Ashton on 21 Mar, 2022 10:17 PM

    

    HI Stuart,

    Sorry for the delay in getting back to you, I have been a bit snowed under. Anyway, it worked a treat! Thank you so much for all your help, you were a real Godsend.

    With best regards

    Jack

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24. 24 Posted by Stuart Beesley ... on 21 Mar, 2022 10:49 PM

    

    Toolbox 🧰 +1 😃

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25. 25 Posted by Stuart Beesley ... on 23 Mar, 2022 11:21 AM

    

    PPS. The developer has said he’s now also put this fix (removed the old migrated sync password when restoring dataset) into the next preview of MD

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26. System closed this discussion on 22 Jun, 2022 11:30 AM.