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Dropbox Backup

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Martin Greenaway

21 Mar, 2022 11:57 AM

I back up Moneydance on my on my Samsung A9 phone through my Dropbox account. I have just installed the new version of Moneydance: Version 2022.3 (4068) and its no longer backing up onto my Samsung.
Any Suggestions?

1. Support Staff 1 Posted by Maddy on 21 Mar, 2022 12:12 PM

   

   Hi Martin,

   Can you navigate to Moneydance --> Preferences, then select the 'Backups' tab, as outlined in this article of the Knowledge Base?

   From the resulting window, you can amend the backup location.

   Or do you mean that sync has stopped between your devices after upgrading perhaps?

   If so, could you let us know whether the most recent data is showing on your phone or on your computer?

   Thank you

   --
   Maddy, Infinite Kind Support

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2. 2 Posted by Martin Greenawa... on 21 Mar, 2022 02:13 PM

   

   Hi Maddy

   Many thanks for getting back to me. It is a sync problem and I have now
   sorted it out.

   Best regards

   Martin

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3. Support Staff 3 Posted by Maddy on 21 Mar, 2022 02:26 PM

   

   I'm very pleased to hear that, Martin!

   I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

   --
   Maddy, Infinite Kind Support

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4. Maddy closed this discussion on 21 Mar, 2022 02:26 PM.