tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/15488-my-phone-stopped-syncing-a-couple-of-days-agoInfinite Kind: Discussion 2022-04-19T11:14:32Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-14T16:10:42Z2022-04-14T16:10:42Zmy phone stopped syncing a couple of days ago<div><p>nothing changed on set up - drop box working fine<br>
It briefly looked like it was going t try and sync, and then stopped<br>
On a Samsung Galaxy Ultra - have tried restarting the phone</p>
<p>anyone with any suggestions ?</p>
<p>Peter</p></div>petertag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-15T06:31:41Z2022-04-15T06:31:41Zmy phone stopped syncing a couple of days ago<div><p>Does this help?<br>
<a href="https://infinitekind.tenderapp.com/discussions/problems/79361-moneydance-android-app-crashing">https://infinitekind.tenderapp.com/discussions/problems/79361-money...</a></p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-15T07:16:44Z2022-04-15T07:16:44Zmy phone stopped syncing a couple of days ago<div><p>unfortunately doesn't help</p></div>petertag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-15T09:48:49Z2022-04-15T09:48:49Zmy phone stopped syncing a couple of days ago<div><p>(also I contacted the developer and he said: "We" might need to update the dropbox SDK in the Android app. ...Dropbox did have an update coming up that would require a newer version of the SDK in mobile apps. The iOS app is still working, but if the Android app isn't then it might be that we still have a too-old version of the dropbox SDK on android.)</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-15T10:21:20Z2022-04-15T10:21:20Zmy phone stopped syncing a couple of days ago<div><p>From the developer:</p>
<p>“ ok, a new build of the android app is now in review for release in the play store "open testing" channel. Once it is approved by google it should be available to anyone who's registered for beta/test updates, including people who've signed up through the link on the preview page.”</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-15T12:11:26Z2022-04-15T12:11:26Zmy phone stopped syncing a couple of days ago<div><p>thank you, hopefully the new version will be available soon and the update<br>
will work</p>
<p>best</p></div>petertag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-15T19:37:54Z2022-04-16T12:01:58Zmy phone stopped syncing a couple of days ago<div><p>I am not support staff, just a user.<br>
Hi Peter</p>
<p>Go to <a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a><br>
Click on Android Beta Signup<br>
Once you are set up as a tester you should be able to uninstall the current Android Moneydance app and install the beta just by going to Play Store and searching for Moneydance. It may take some time for Play Store to register you have switched to a beta tester.<br>
Also you should note Sean has only just released the new beta and it can take google a few days to approve and load the new app.<br>
So if it states last updated 14 Jun 2021 then the new beta is not yet available.</p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-17T12:16:44Z2022-04-17T12:16:44Zmy phone stopped syncing a couple of days ago<div><p>Hello,</p>
<p>Unfortunately there was an update to Dropbox that interfered with the syncing process for Android devices. We believe we have fixed the issue, and released a new test version on our Android beta channel. If you would like to test the beta, you can sign up to download it on our preview page: <a href="http://infinitekind.com/preview">http://infinitekind.com/preview</a></p>
<p>Assuming it resolves the syncing issue for those who test it, we will then send it out as an update to the main release. I apologize for the inconvenience this has caused.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-17T12:31:06Z2022-04-17T12:31:06Zmy phone stopped syncing a couple of days ago<div><p>still waiting for the new beta version to be released onto Google Play<br>
Store, as soon as they release it, I will update as Im a Beta tester and<br>
let you know if it works</p>
<p>Peter</p></div>petertag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-18T07:09:38Z2022-04-18T07:09:38Zmy phone stopped syncing a couple of days ago<div><p>I am not support staff, just a user.<br>
Hi Peter</p>
<p>I can confirm Android beta 2022.1 15 Apr 2022 is now available to beta testers and works on my two Android phone.</p>
<p>If you haven’t already go to <a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a><br>
Click on Android Beta Signup.<br>
Once you are set up as a tester you should be able to install the Android Beta Moneydance app by going to Play Store and searching for Moneydance. It may take a short time for Play Store to register you have switched to a beta tester.</p>
<p>Back in business!</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-18T08:27:15Z2022-04-18T08:27:15Zmy phone stopped syncing a couple of days ago<div><p>Hi<br>
Thanks, I am a beta tester and the new version has just updated and working<br>
now</p>
<p>Thanks for the heads up</p>
<p>Peter</p></div>petertag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-18T09:04:39Z2022-04-18T09:04:39Zmy phone stopped syncing a couple of days ago<div><p>Hi</p>
<p>The released beta version of the app was available this morning from Google<br>
play store</p>
<p>I am a beta tester and it now syncs both ways</p>
<p>Thanks for getting the release out -</p>
<p>Peter</p></div>petertag:infinitekind.tenderapp.com,2009-01-14:Comment/538451922022-04-18T11:41:47Z2022-04-18T11:41:47Zmy phone stopped syncing a couple of days ago<div><p>I am not support staff, just a user.<br>
Hi peter</p>
<p>Great its all sorted.</p>
<p>Have Fun, Stay Safe.</p></div>derekkent23