Android sync not working

Kerry's Avatar

Kerry

15 Apr, 2022 04:03 PM

I, suddenly, can't sync Moneydance on my Android. It start this morning. When I try to get to the Dropbox folder I just get "No folders found" or similar.

Is there a problem?

Thanks.

  1. 1 Posted by Stuart Beesley ... on 15 Apr, 2022 04:10 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Yup - it's broke. Dropbox disabled access to old versions of the SDK used by the IK app. The developer has updated his app today and submitted to the App Store for approval. Once it's approved you can get access via the beta download program....

  2. 2 Posted by Kieron Pocknell on 15 Apr, 2022 04:12 PM

    Kieron Pocknell's Avatar

    Thanks for the quick reply. How do I get hold of the app on the beta program?

    Kieron Pocknell
    (602) 451<tel:602451> 4017
    ________________________________

  3. 3 Posted by derekkent23 on 15 Apr, 2022 07:35 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Kerry

    Go to https://infinitekind.com/preview
    Click on Android Beta Signup
    Once you are set up as a tester you should be able to uninstall the current Android Moneydance app and install the beta just by going to Play Store and searching for Moneydance. It may take some time for Pay Store to register you have switched to a beta tester.
    Also you should note Sean has only just released the new beta and it can take google a few days to approve and load the new app.
    So if it states last updated 14 Jun 2021 then the new beta is not yet available.

    Hope this helps.

  4. 4 Posted by Kieron Pocknell on 15 Apr, 2022 07:57 PM

    Kieron Pocknell's Avatar

    Thank you for the information.

    Kieron Pocknell
    (602) 451<tel:602451> 4017
    ________________________________

  5. 5 Posted by TJDinAus on 17 Apr, 2022 06:00 PM

    TJDinAus's Avatar

    While I appreciate the fluidity in Google's priorities these days, does anyone have any idea how long it may take for their approval of the Android app (beta) version for "tester" distribution and testing?

    Cheers from Australia

  6. 6 Posted by Kieron Pocknell on 17 Apr, 2022 06:39 PM

    Kieron Pocknell's Avatar

    I have the same feeling.

    A Brit in the US.

    Kieron Pocknell
    (602) 451<tel:602451> 4017
    ________________________________

  7. Support Staff 7 Posted by Ethan on 17 Apr, 2022 09:52 PM

    Ethan's Avatar

    Hello,

    I believe the beta is still making it's way through Google's systems, as we just submitted it yesterday morning. Unfortunately it may take a few days, as I'm not sure what their capacities are on a holiday weekend. Not a great time for things to stop working. The update should appear for you when it makes it through!

    Ethan
    Infinite Kind Support

  8. 8 Posted by Kieron Pocknell on 17 Apr, 2022 09:55 PM

    Kieron Pocknell's Avatar

    Can it not be side loaded without going through Google?

    Kieron Pocknell
    (602) 451<tel:602451> 4017
    ________________________________

  9. 9 Posted by dd on 18 Apr, 2022 01:21 AM

    dd's Avatar

    Ethan,
    Android broken. Please post the revised moneydance.apk, or email it to me.
    All,
    Glad to find this thread. Appreciate the discussion.
    dd

  10. 10 Posted by derekkent23 on 18 Apr, 2022 07:01 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi

    I can confirm Android beta 2022.1 15 Apr 2022 is now available to beta testers and works on my two Android phone.

    If you haven’t already go to https://infinitekind.com/preview
    Click on Android Beta Signup.
    Once you are set up as a tester you should be able to install the Android Beta Moneydance app by going to Play Store and searching for Moneydance. It may take a short time for Play Store to register you have switched to a beta tester.

    Back in business!

  11. 11 Posted by Dick Wilson on 18 Apr, 2022 10:25 AM

    Dick Wilson's Avatar

    Signed up for beta yesterday. Saw your email, updated the app, working fine now. Thanks much.
     
     
      On Mon, Apr 18, 2022 at 2:02, derekkent23<[email blocked]> wrote: #yiv2722729053 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv2722729053 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  12. 12 Posted by derekkent23 on 18 Apr, 2022 11:40 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Dick

    Great its all sorted.

    Have Fun, Stay Safe.

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