tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/15500-android-phone-not-syncingInfinite Kind: Discussion 2022-07-18T07:20:21Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/538680622022-04-15T21:25:50Z2022-04-15T21:25:56ZAndroid Phone not syncing<div><p>I have an android phone that is not syncing to the correct file. I'm using the Dropbox method. I've tried deleting the app and deleting the cache and files, but it still finds the old sync file.</p></div>Philip Prescotttag:infinitekind.tenderapp.com,2009-01-14:Comment/538680622022-04-15T21:35:34Z2022-04-15T21:35:34ZAndroid Phone not syncing<div><p>There are a number of discussions on this for exmple see:</p>
<p><a href="https://infinitekind.tenderapp.com/discussions/iphone-ipod-touch-ipad-android-app-questions/15497-android-sync-not-working#comment_53866662">https://infinitekind.tenderapp.com/discussions/iphone-ipod-touch-ip...</a></p>
<p>The solution is that you need a new version of the mobile app.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/538680622022-04-17T12:15:21Z2022-04-17T12:15:21ZAndroid Phone not syncing<div><p>Hello,</p>
<p>Unfortunately there was an update to Dropbox that interfered with the syncing process for Android devices. We believe we have fixed the issue, and released a new test version on our Android beta channel. If you would like to test the beta, you can sign up to download it on our preview page: <a href="http://infinitekind.com/preview">http://infinitekind.com/preview</a></p>
<p>Assuming it resolves the syncing issue for those who test it, we will then send it out as an update to the main release. I apologize for the inconvenience this has caused.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/538680622022-04-18T07:10:19Z2022-04-18T07:10:19ZAndroid Phone not syncing<div><p>I am not support staff, just a user.<br>
Hi Philip</p>
<p>I can confirm Android beta 2022.1 15 Apr 2022 is now available to beta testers and works on my two Android phone.</p>
<p>If you haven’t already go to <a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a><br>
Click on Android Beta Signup.<br>
Once you are set up as a tester you should be able to install the Android Beta Moneydance app by going to Play Store and searching for Moneydance. It may take a short time for Play Store to register you have switched to a beta tester.</p>
<p>Back in business!</p></div>derekkent23