Moneydance has stopped syncing

Sean Connor's Avatar

Sean Connor

16 Apr, 2022 12:06 AM

As of April 13 Moneydance has stopped syncing. It looks like it is syncing but, nothing that I have entered on my android phone app has shown up on my PC and vice versa since April 13th.
I also tried to log in however, your system says that my email address doesn't exit.

  1. 1 Posted by dwg on 16 Apr, 2022 12:49 AM

    dwg's Avatar

    I'm a fellow user.

    There are quite a few discussions on this.

    Basically Dropbox have made a change that requires new versions of various libraries.

    For example see the following post that has a pointer on the new kit.

  2. Support Staff 2 Posted by Ethan on 17 Apr, 2022 12:13 PM

    Ethan's Avatar


    Unfortunately there was an update to Dropbox that interfered with the syncing process for Android devices. We believe we have fixed the issue, and released a new test version on our Android beta channel. If you would like to test the beta, you can sign up to download it on our preview page:

    Assuming it resolves the syncing issue for those who test it, we will then send it out as an update to the main release. I apologize for the inconvenience this has caused.

    Please let me know if I can be of further assistance,

    Infinite Kind Support

  3. 3 Posted by derekkent23 on 18 Apr, 2022 07:11 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Sean

    I can confirm Android beta 2022.1 15 Apr 2022 is now available to beta testers and works on my two Android phone.

    If you haven’t already go to
    Click on Android Beta Signup.
    Once you are set up as a tester you should be able to install the Android Beta Moneydance app by going to Play Store and searching for Moneydance. It may take a short time for Play Store to register you have switched to a beta tester.

    Back in business!

  4. System closed this discussion on 18 Jul, 2022 07:20 AM.

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