tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/15545-syncing-stopped-on-dropboxInfinite Kind: Discussion 2022-07-30T07:50:19Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-17T06:20:43Z2022-04-17T06:20:43ZSyncing stopped on dropbox<div><p>I am not support staff, just a user.<br>
Hi Charles</p>
<p>Somewhat late is the day the Android app is only now being updated to comply with a Dropbox update. The computer based App was updated from Moneydance 2022.3(4070).</p>
<p>Go to <a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a><br>
Click on Android Beta Signup<br>
Once you are set up as a tester you should be able to install the Android Beta Moneydance app by going to Play Store and searching for Moneydance. It may take some time for Play Store to register you have switched to a beta tester.<br>
Also you should note Sean has only recently released the new beta and it can take google a few days to approve and load the new app.<br>
So if it states last updated 14 Jun 2021 then the new beta is not yet available.</p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-17T06:34:56Z2022-04-17T06:34:56ZSyncing stopped on dropbox<div><p>Thanks but no help. In trying to fix the problem I had tried to<br>
uninstalled money dance app then install again on android.. Ai this point<br>
it seems this may be a problem with Dropbox of some sort. Knowledgeable on<br>
syncing and something seems wrong.</p>
<p>Syncing has worked for over a year and abruptly stopped working say 5 days<br>
ago without any change from me.</p></div>Charles Siegeltag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-17T08:18:47Z2022-04-17T08:18:47ZSyncing stopped on dropbox<div><p>I am not support staff, just a user.<br>
Hi Charles</p>
<p>Your Moneydance Android app will no longer work until the new Moneydance beta Android app is available. The new App will conform to new Dropbox requirements.<br>
Please read my last post again.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-17T10:23:21Z2022-04-17T10:23:27ZSyncing stopped on dropbox<div><p>Same thing! All my devices now has different transactions and totally unsynced. It's a disaster. I have try to reinstall Dropbox and Moneydance on the android and have lost about 30 latest transactions</p></div>chieftag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-17T11:04:37Z2022-04-17T11:04:37ZSyncing stopped on dropbox<div><p>thanks very much. didn't see that before.</p></div>Charles Siegeltag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-17T11:24:42Z2022-04-17T11:24:49ZSyncing stopped on dropbox<div><p>Another update - I have install Moneydance to my iPhone and it has normal and adequate sync with Mac application throw Dropbox. So, the problem is only on the Android devices!</p></div>chieftag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-17T12:01:05Z2022-04-17T12:01:05ZSyncing stopped on dropbox<div><p>Hello,</p>
<p>Yes, the issue is with Android devices. As Derek mentioned, we believe we have fixed this with an update we have released to the Android beta, which you can sign up for on our preview page: <a href="http://infinitekind.com/preview">http://infinitekind.com/preview</a>. Assuming it resolves the syncing issue for those who try the beta, we should then release it as the main app.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-17T14:00:10Z2022-04-17T14:00:10ZSyncing stopped on dropbox<div><p>thanks.. please let me know when the beta is ready. love your software!</p></div>Charles Siegeltag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-18T07:07:55Z2022-04-18T07:07:55ZSyncing stopped on dropbox<div><p>I am not support staff, just a user.<br>
Hi</p>
<p>I can confirm Android beta 2022.1 15 Apr 2022 is now available to beta testers and works on my two Android phone.</p>
<p>If you haven’t already go to <a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a><br>
Click on Android Beta Signup.<br>
Once you are set up as a tester you should be able to install the Android Beta Moneydance app by going to Play Store and searching for Moneydance. It may take a short time for Play Store to register you have switched to a beta tester.</p>
<p>Back in business!</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-18T07:33:00Z2022-04-18T07:33:03ZSyncing stopped on dropbox<div><p>Unfortunately, not in my country yet. Waiting for rollout to all countries.<br>
Guys, is there any possibility to avoid this problem in the future with broken syncing on Android?</p></div>chieftag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-18T07:38:58Z2022-04-18T07:38:58ZSyncing stopped on dropbox<div><p>I am not support staff, just a user.<br>
Hi chief</p>
<p>I am in the UK you are?</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-18T08:12:20Z2022-04-18T08:12:26ZSyncing stopped on dropbox<div><p>Ukraine. ^_^</p></div>chieftag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-18T08:40:57Z2022-04-18T08:40:57ZSyncing stopped on dropbox<div><p>My sympathy for the struggles your county is going though.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-18T08:47:47Z2022-04-18T08:47:49ZSyncing stopped on dropbox<div><p>Thank you! we are strong and the whole world is with us!</p></div>chieftag:infinitekind.tenderapp.com,2009-01-14:Comment/538774022022-04-30T07:40:33Z2022-04-30T07:40:33ZSyncing stopped on dropbox<div><p>Money dance syncing now works and I am not a tester. Cool</p></div>Charles Siegel