syncing

Paul Green's Avatar

Paul Green

17 Apr, 2022 12:25 AM

have not been able to sync data from moneydance to android phone. have wiped all moneydance history and started over. have uninstalled money dance on MacBook and android phone. installed moneydance beta on android today and reinstalled moneydance on MacBook. have tried using dropbox folder and dropbox connection, nothing works. wanted to try and change passphrase since dropbox password and passphrase are the same but cannot change passphrase. i have change option to "do not sync" to change passphrase and it still will not let me change it.

  1. 1 Posted by Stuart Beesley ... on 17 Apr, 2022 05:50 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    It broke yesterday. The android app was updated (yesterday) by the IK developer and uploaded to the App Store. It's awaiting approval/release..

  2. 2 Posted by derekkent23 on 17 Apr, 2022 06:19 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Paul

    Somewhat late is the day the Android app is only now being updated to comply with a Dropbox update. The computer based App was updated from Moneydance 2022.3(4070).

    Go to https://infinitekind.com/preview
    Click on Android Beta Signup
    Once you are set up as a tester you should be able to install the Android Beta Moneydance app by going to Play Store and searching for Moneydance. It may take some time for Play Store to register you have switched to a beta tester.
    Also you should note Sean has only recently released the new beta and it can take google a few days to approve and load the new app.
    So if it states last updated 14 Jun 2021 then the new beta is not yet available.

    Hope this helps.

  3. 3 Posted by Paul Green on 17 Apr, 2022 11:01 AM

    Paul Green's Avatar

    Thank you for your response. I am aware of the break. I have deleted the
    app for android and downloaded the beta version. I am trying to sync using
    "Dropbox folder" instead of "Dropbox connection" although neither has
    worked. Which should I be concentrating on?

  4. 4 Posted by derekkent23 on 17 Apr, 2022 11:23 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Paul

    Play Store has yet to approve/release the new Android beta App. You need as I suggested in my post to wait for a new beta version. The old beta is dated 14 Jun 2021.
    On my computer I use Dropbox Folder, its faster. The Mobile apps have an embedded API which user Dropbox Connection, hence you don’t need to install Dropbox on your mobile device.

    Hope this helps.

  5. 5 Posted by Paul Green on 17 Apr, 2022 11:31 AM

    Paul Green's Avatar

    Ok thank you.

  6. 6 Posted by derekkent23 on 18 Apr, 2022 07:17 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Paul

    I can confirm Android beta 2022.1 15 Apr 2022 is now available to beta testers and works on my two Android phone.

    If you haven’t already go to https://infinitekind.com/preview
    Click on Android Beta Signup.
    Once you are set up as a tester you should be able to install the Android Beta Moneydance app by going to Play Store and searching for Moneydance. It may take a short time for Play Store to register you have switched to a beta tester.

    Back in business!

  7. 7 Posted by Paul Green on 19 Apr, 2022 12:12 AM

    Paul Green's Avatar

    It worked. Thank you

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