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ipad quit syncing April 13

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Diane

30 Apr, 2022 01:07 PM

I can't seem to figure out how all of a sudden Moneydance quit syncing April 13 to my iPad. Help please. I am not computer savvy and this is a dilemma as I use it daily.

1. 1 Posted by Stuart Beesley ... on 30 Apr, 2022 01:12 PM

   

   What version of MD?

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2. 2 Posted by DIANE STOFFREGE... on 30 Apr, 2022 01:31 PM

   

   2017.5

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3. 3 Posted by Stuart Beesley ... on 30 Apr, 2022 01:52 PM

   

   Either switch to Dropbox folders or upgrade MD

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4. 4 Posted by DIANE STOFFREGE... on 30 Apr, 2022 02:51 PM

   

   have done both and nothing changed except moneydance on iMac had to be updated....lost some information but now restored..upgraded moneydance and have seen nothing changed

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5. 5 Posted by Stuart Beesley ... on 30 Apr, 2022 03:54 PM

   

   Pls clarify what version / build you are on now?

   Pls clarify by what you mean ‘you restored’?

   What is your sync method set to now?

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6. 6 Posted by DIANE STOFFREGE... on 30 Apr, 2022 06:43 PM

   

   using moneydance 2022.3
   had duplicate entries that had to be deleted
   set to iCloud now

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7. 7 Posted by dtd on 30 Apr, 2022 09:25 PM

   

   icloud syncing only works between computers - it does not currently sync to mobile devices (like your ipad)

   just a user

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8. 8 Posted by DIANE STOFFREGE... on 01 May, 2022 11:56 AM

   

   according to Moneydance it will sync with iCloud ...have tried it all and nothing works...wasted upgrade money

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9. 9 Posted by DIANE STOFFREGE... on 01 May, 2022 11:57 AM

   

   set sync back to Dropbox...still not working

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10. 10 Posted by dtd on 01 May, 2022 11:49 PM

    

    Moneydance will sync to icloud, but the mobile apps won't work with icloud (yet).

    You'll need someone else (like Stuart) to walk you through making Dropbox work after trying icloud. (I'm sure he's asleep at the moment in the UK)

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11. 11 Posted by Stuart Beesley ... on 02 May, 2022 06:47 AM

    

    On the latest 2022.3 Dropbox sync absolutely works..... I would reset sync and start again.
    1/ install Dropbox client on your computer and confirm its working
    2/ Launch MD. Install toolbox extension. enable hacker mode. hacker button. Force Reset Sync.....
    3/ exit MD
    4/ go to dropbox folder location. DELETE .moneydancesync folder
    5/ launch MD. Reenable syncing. Dropbox FOLDERS,,, wait.... restart MD
    6/ Go to iPad. MD App. Settings/cog. Disconnect... Reconnect.....

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12. System closed this discussion on 01 Aug, 2022 06:50 AM.