syncing is not working

Chad's Avatar

Chad

01 May, 2022 03:06 PM

I have multiple transactions on my apple devices that are not syncing to my computer. My ipad and iphone sync and match one another, but none of the recent transactions that I have entered on those devices are syncing to my computer.

  1. 1 Posted by Stuart Beesley ... on 01 May, 2022 03:21 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    version 2017 by any chance? If so, switch to Dropbox folders or upgrade MD...

  2. 2 Posted by Chad on 01 May, 2022 03:54 PM

    Chad's Avatar

    It is 2017. If I switch to Dropbox folders, will I lose the data that is on my mobile devices that hasn't synced with my PC?

  3. 3 Posted by Stuart Beesley ... on 01 May, 2022 04:03 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Nope.... With MD closed.. You need to install dropbox first, check that's working.. Then launch MD. Change the sync to DB Folders... wait a minute. restart MD.. It should pick up the sync'd data

  4. 4 Posted by Chad on 01 May, 2022 04:05 PM

    Chad's Avatar

    I'm already using Dropbox Connection to sync. Does that make a difference?

  5. 5 Posted by Stuart Beesley ... on 01 May, 2022 04:28 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Yes - That's why it's broken.... Pls switch to DB Folders or upgrade... (the clue as to why is in 'or upgrade' 😉).

    (not support, just a fellow user)

  6. 6 Posted by Chad on 01 May, 2022 04:46 PM

    Chad's Avatar

    Thanks for the help Stuart! I appreciate you putting up with all my questions, it's now working!

    Thanks again.

  7. System closed this discussion on 31 Jul, 2022 04:50 PM.

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