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syncing is not working

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Chad

01 May, 2022 03:06 PM

I have multiple transactions on my apple devices that are not syncing to my computer. My ipad and iphone sync and match one another, but none of the recent transactions that I have entered on those devices are syncing to my computer.

1. 1 Posted by Stuart Beesley ... on 01 May, 2022 03:21 PM

   

   version 2017 by any chance? If so, switch to Dropbox folders or upgrade MD...

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2. 2 Posted by Chad on 01 May, 2022 03:54 PM

   

   It is 2017. If I switch to Dropbox folders, will I lose the data that is on my mobile devices that hasn't synced with my PC?

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3. 3 Posted by Stuart Beesley ... on 01 May, 2022 04:03 PM

   

   Nope.... With MD closed.. You need to install dropbox first, check that's working.. Then launch MD. Change the sync to DB Folders... wait a minute. restart MD.. It should pick up the sync'd data

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4. 4 Posted by Chad on 01 May, 2022 04:05 PM

   

   I'm already using Dropbox Connection to sync. Does that make a difference?

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5. 5 Posted by Stuart Beesley ... on 01 May, 2022 04:28 PM

   

   Yes - That's why it's broken.... Pls switch to DB Folders or upgrade... (the clue as to why is in 'or upgrade' 😉).

   (not support, just a fellow user)

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6. 6 Posted by Chad on 01 May, 2022 04:46 PM

   

   Thanks for the help Stuart! I appreciate you putting up with all my questions, it's now working!

   Thanks again.

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7. System closed this discussion on 31 Jul, 2022 04:50 PM.