Still can’t see iCloud sync option

Frank's Avatar

Frank

06 May, 2022 06:45 PM

Still can’t use Moneydance on my iphone or iPad. What am I missing?

  1. 1 Posted by Stuart Beesley ... on 06 May, 2022 07:00 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    It doesn’t exist!!

  2. 2 Posted by Frank Keller on 06 May, 2022 07:19 PM

    Frank Keller's Avatar

    MoneyDance allows you to choose a synching method in File>Synching>Synch
    Method and clearly offers iCloud as an option.
    Opening the app on iPhone or iPad always default to Dropbox screen.
    Frustrating!

    Frank

  3. 3 Posted by dwg on 06 May, 2022 09:59 PM

    dwg's Avatar

    At this time the mobile platform requires Dropbox.

  4. Support Staff 4 Posted by Ethan on 07 May, 2022 12:13 AM

    Ethan's Avatar

    Hello,

    The other posts are correct. iCloud is currently supported for syncing between desktop systems. We intend on adding it to the mobile app, but it is not supported at this time.

    Ethan
    Infinite Kind Support

  5. Ethan closed this discussion on 07 May, 2022 12:13 AM.

  6. Frank Keller re-opened this discussion on 07 May, 2022 11:49 AM

  7. 5 Posted by Frank Keller on 07 May, 2022 11:49 AM

    Frank Keller's Avatar

    Hi Ethan,
    I am paying for iCloud storage and would hate to pay for a Dropbox account
    if iCloud for mobile is coming soon. Do you have an idea how long this fix
    will take? Most people would like to update Moneydance on our phones or
    ipads while away from home and we tend to only have one desktop.

    Thanks.

  8. 6 Posted by dwg on 07 May, 2022 12:29 PM

    dwg's Avatar

    Moneydance works effectively with the free Dropbox account, the three device limit for a free account is rarely a problem as the mobile device does not count towards this limit unless you install the Dropbox client which Moneydance on this platform will not use in any situation. On the desktop platform the Dropbox client and therefore the client license is only used if you make use of the Dropbox Folder option, like the mobile Dropbox connection does not make use of the Dropbox client and therefore does not require a license.

    Thus it is possible with Moneydance to not require any Dropbox licenses at all.

  9. 7 Posted by derekkent23 on 07 May, 2022 12:29 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Frank

    You should not be thinking about getting a pay Dropbox account.
    Just get a free basic Dropbox account.
    The free Dropbox account is more than enough to sync my 4 computers and 2 phones and it does a great job.

    Hope this helps.

  10. Support Staff 8 Posted by Ethan on 07 May, 2022 01:42 PM

    Ethan's Avatar

    I agree with the above posts that a free Dropbox account should be sufficient for most users, especially if you don't use it for anything else, and only use the Dropbox Connection option on the desktop systems.

    I'm unfortunately unable to speculate on when any new feature will be released.

    Ethan
    Infinite Kind Support

  11. System closed this discussion on 06 Aug, 2022 01:50 PM.

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