Sync Option Causes Rainbow Ball

online's Avatar

online

10 May, 2022 09:30 PM

Hi, when I try to access the Sync menu I get a rainbow spinning ball. How do I fix this? I cannot get the Sync window to show up. I'm on a MacOS Monterey 12.3.1. MD version 2022.3 (4077).

  1. 1 Posted by Stuart Beesley ... on 11 May, 2022 05:00 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Does anything appear in the errlog.txt file?

    Have you tried installing Dropbox app first?

    Have you ever enabled sync before? If not, try this

    Install/run toolbox extension. Enable advanced mode. Click advanced mode. Click force reset sync settings. Then try again.

  2. System closed this discussion on 10 Aug, 2022 05:10 AM.

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