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Failing to Sync

Mark green's Avatar

Mark green

11 May, 2022 07:00 PM

Have had Moneydance for 6 years without a problem it is now failing to sync with my phone app please help

  1. 1 Posted by Mark green on 11 May, 2022 07:02 PM

    Mark green's Avatar

    Can’t sync

  2. 2 Posted by Stuart Beesley ... on 11 May, 2022 07:43 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    The clue might be in the statement "...have had Moneydance for 6 years ...".

    What version? If 2017, then you need to upgrade...

  3. Support Staff 3 Posted by Maddy on 12 May, 2022 12:57 PM

    Maddy's Avatar

    Hi Mark,

    I can see you’ve received a correct reply from one of our knowledgeable Moneydance customers. In addition, I've confirmed the upgrading details in a private thread.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  4. Maddy closed this discussion on 12 May, 2022 12:57 PM.

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