Failing to Sync

Mark green's Avatar

Mark green

11 May, 2022 07:00 PM

Have had Moneydance for 6 years without a problem it is now failing to sync with my phone app please help

  1. 1 Posted by Mark green on 11 May, 2022 07:02 PM

    Mark green's Avatar

    Can’t sync

  2. 2 Posted by Stuart Beesley ... on 11 May, 2022 07:43 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    The clue might be in the statement "...have had Moneydance for 6 years ...".

    What version? If 2017, then you need to upgrade...

  3. Support Staff 3 Posted by Maddy on 12 May, 2022 12:57 PM

    Maddy's Avatar

    Hi Mark,

    I can see you’ve received a correct reply from one of our knowledgeable Moneydance customers. In addition, I've confirmed the upgrading details in a private thread.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    Maddy, Infinite Kind Support

  4. Maddy closed this discussion on 12 May, 2022 12:57 PM.

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