transactions deleted from iPhone
We have successfully synced moneydance with two iPhones for many months, using Dropbox file. Recently, all transactions entered on one of the iPhones show up on the iphone for a few minutes, then are deleted. They do not show up on the desktop presentation, and they disappear from the iPhone. This has forced us to re-enter many transactions, and is a huge problem. Please advise how to correct this. Thanks.
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1 Posted by Stuart Beesley ... on 13 Jun, 2022 06:19 AM
I would reset sync and then recreate it. Toolbox. Advanced mode. Force reset sync settings. Restart md. Then on the iPhones disconnect and connect to the new sync relationship.
2 Posted by Gerald Grafe on 13 Jun, 2022 02:25 PM
I just upgraded to latest moneydance for Mac. The menu items do not have a Toolbox that I can see.
I checked with another iPhone, and same behavior - data entered on the desktop/mac gets synced to the iPhones, but data entered on the iPhones is deleted.
3 Posted by Stuart Beesley ... on 13 Jun, 2022 02:42 PM
Desktop app. MD. Menu. Extensions. Manage Extensions. Toolbox. Install. Then Extensions, Toolbox...
4 Posted by Gerald Grafe on 13 Jun, 2022 08:25 PM
Thanks, it appears to be working correctly now. A little unsettling that it could enter that failure mode without a known cause. Maybe the upgraded version fixed whatever was the bug. Thanks for the help.
5 Posted by Stuart Beesley ... on 13 Jun, 2022 09:18 PM
Toolbox 🧰 +1 😃
System closed this discussion on 12 Sep, 2022 09:20 PM.