MacBook won't find any synced files

Chris W's Avatar

Chris W

16 Jun, 2022 02:51 PM

My main data file is on my iMac and I'm using dropbox folder as the sync method. It syncs perfectly to my iPhone and iPad but when I try to set up on my MacBook Air, I get the message that it can't find any synced files. What am I doing wrong?

I've tried switching to iCloud as the sync method and then it does work on the MacBook, but, as yet, I can't use that method on my iOS devices. Please help!

  1. 1 Posted by Chris W on 16 Jun, 2022 02:53 PM

    Chris W's Avatar

    Oh, and I've checked that it's the same version of Moneydance on both computers.

  2. 2 Posted by Stuart Beesley ... on 16 Jun, 2022 02:57 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    What version of MD?
    Are you sure that all devices are logged into the same Dropbox account?

  3. 3 Posted by Chris W on 16 Jun, 2022 03:17 PM

    Chris W's Avatar

    Ah! I've found the problem. The hidden .moneydancesync folder on the MacBook needed to be set to make available offline, forcing dropbox to download local copies of the sync files!
    Hope this helps others.

  4. System closed this discussion on 15 Sep, 2022 03:20 PM.

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