tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/16307-sync-menu-doesnt-openInfinite Kind: Discussion 2022-11-30T12:00:20Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/555782322022-08-31T05:45:20Z2022-08-31T05:45:20ZSync menu doesn't open<div><p>Try again and then go to help/console save the output and upload the console file here</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/555782322022-08-31T11:18:32Z2022-08-31T11:18:33ZSync menu doesn't open<div><p>Here is the console file</p>
<p>From: Stuart Beesley (Mr Toolbox) <a href="mailto:tender+df7e4bfb50@tenderapp.com">tender+df7e4bfb50@tenderapp.com</a><br>
Sent: 31 August 2022 06:45<br>
To: <a href="mailto:sloopuit@gmail.com">sloopuit@gmail.com</a><br>
Subject: Re: Sync menu doesn't open [Syncing Moneydance with iPhone, iPod<br>
Touch, iPad, and Android Devices #16307]</p></div>sloopuittag:infinitekind.tenderapp.com,2009-01-14:Comment/555782322022-08-31T11:29:22Z2022-08-31T11:29:22ZSync menu doesn't open<div><p>This is the problem.</p>
<p>‘ getting account info from dropbox failed: com.dropbox.core.InvalidAccessTokenException: {"error_summary": "invalid_access_token/..", "error": {".tag": "invalid_access_token"}} Error creating or resetting syncing process:java.lang.Exception: Not linked to Dropbox<br>
java.lang.Exception: Not linked to Dropbox<br>
‘</p>
<p>Try this. Load/run latest toolbox extension. Enable advanced mode.<br>
- try force turn sync off. Then using MD, try to reenable and see if it asks for a new Dropbox token.</p>
<ul>
<li>failing that. Try force reset sync settings and then setup sync again.</li>
</ul></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/555782322022-08-31T11:36:57Z2022-08-31T11:36:57ZSync menu doesn't open<div><p>THAT WORKED - THANK YOU!</p>
<p>From: Stuart Beesley (Mr Toolbox) <a href="mailto:tender+df7e4bfb50@tenderapp.com">tender+df7e4bfb50@tenderapp.com</a><br>
Sent: 31 August 2022 12:29<br>
To: <a href="mailto:sloopuit@gmail.com">sloopuit@gmail.com</a><br>
Subject: Re: Sync menu doesn't open [Syncing Moneydance with iPhone, iPod<br>
Touch, iPad, and Android Devices #16307]</p></div>sloopuittag:infinitekind.tenderapp.com,2009-01-14:Comment/555782322022-08-31T11:53:51Z2022-08-31T11:53:51ZSync menu doesn't open<div><p>Toolbox 🧰 +1 😃</p></div>Stuart Beesley (Mr Toolbox)