Sync menu doesn't open
Hello
When i try to open the file:sync menu, the system temporarily freezes and then returns to its previous state
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You can use Command ⌘
instead of Control ^
on Mac
1 Posted by Stuart Beesley ... on 31 Aug, 2022 05:45 AM
Try again and then go to help/console save the output and upload the console file here
2 Posted by sloopuit on 31 Aug, 2022 11:18 AM
Here is the console file
From: Stuart Beesley (Mr Toolbox) <[email blocked]>
Sent: 31 August 2022 06:45
To: [email blocked]
Subject: Re: Sync menu doesn't open [Syncing Moneydance with iPhone, iPod
Touch, iPad, and Android Devices #16307]
3 Posted by Stuart Beesley ... on 31 Aug, 2022 11:29 AM
This is the problem.
‘ getting account info from dropbox failed: com.dropbox.core.InvalidAccessTokenException: {"error_summary": "invalid_access_token/..", "error": {".tag": "invalid_access_token"}} Error creating or resetting syncing process:java.lang.Exception: Not linked to Dropbox
java.lang.Exception: Not linked to Dropbox
‘
Try this. Load/run latest toolbox extension. Enable advanced mode.
- try force turn sync off. Then using MD, try to reenable and see if it asks for a new Dropbox token.
4 Posted by sloopuit on 31 Aug, 2022 11:36 AM
THAT WORKED - THANK YOU!
From: Stuart Beesley (Mr Toolbox) <[email blocked]>
Sent: 31 August 2022 12:29
To: [email blocked]
Subject: Re: Sync menu doesn't open [Syncing Moneydance with iPhone, iPod
Touch, iPad, and Android Devices #16307]
5 Posted by Stuart Beesley ... on 31 Aug, 2022 11:53 AM
Toolbox 🧰 +1 😃
System closed this discussion on 30 Nov, 2022 12:00 PM.